133 results found
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Patient date entry - get rid of the fax number and have provision for a second mobile number.
When entering patient referral, (acc private or insured) if private remove the date of injury and ACC box where the claim number usually goes. We have to enter private in the acc box and use the current date, seems illogical to have to do this.
1 vote -
Online payment gateway
With online booking up and running the next step would be able to integrate into a online payment gateway i.e. PayPal or for Gensolve to have the ability to take payment online with a third party. Similar functions are available on timely i.e. http://help.gettimely.com/article/255-working-with-paypal
7 votes -
New patient email
When entering a new patient they are automatically sent a welcome email with the time of their appointment and details about the clinic and their treating therapist etc.
125 votes -
insured clients reaching end of apporved treatment
We are having trouble keeping track of when a new AHRR plan needs to be sent by the clinician. We would like to suggest that an alert be sent to the clinician prior to a set no (like the icon on the vendor that warns when you are approaching the end of treatment) and then the alert is sent.
7 votes -
Add Mx to the list of titles
Add Mx to the list of titles when setting up a new client.
8 votesHi there
We are working through and updating both current and historical feature requests.
To update, regarding your request, this is a subject we have communicated to ACC previously as well as recently so it is on our radar.
Unfortunately ACC’s guidelines currently still do not include Mx.
Regards
Nikki
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Have the ability to track a confirmed booking on Google Adwords.
When a client books online they cannot be tracked if they came from our Adwords campaign or not. If they were directed back to our website they could be. Can this be added?
2 votes -
Ability for GPM to Match Known As Name when a Client Registers using Known As Name
Currently, when a User Registers on the Portal using their Known As name, Gensolve duplicates the Client and doesn't match the Client as it is looking for First Name.
Can we please assess matching by Known As Name if there is one, along with the other matches.14 votes -
202 votes
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Date of Injury
When entering date of injury, day/month/year if the day is 31 but the month you are currently in doesn't have 31 days it auto reverts to 1
Is it possible to have the date appear blank so this 'glitch' doesn't cause incorrect dates to be entered on ACC forms?11 votes -
Send SMS to clinician when online booking is made
When a new online booking is made, the clinician with whom the booking is made should be able to be notified by SMS. This is most useful, for example, when a booking is made overnight for early the next morning. The therapist may not know that they now have an early patient and may miss the appointment, leading to all sorts of problems.
10 votesGensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with your suggestions as well as our own ideas in mind.
We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
Some key improvements we have focused on include:
- Improving usability and reducing clicks
- Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
- Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
- Client back end for managing appointments, payments and client details.
- Geotargeting for the closest location to your client.
- A…
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Multiple links for online booking
Would it be possible to get 2 or more booking links for one clinic as we are in the unique position of having physio's work at local high schools and would prefer that booking at the school online be an option for the nurses at that school only, not for the general public
5 votes -
Add abandoned shopping cart feature.
When prospects go to our site to book, currently there is no way of tracking the ones that dont complete the booking. We have a conversion rate of 20% of people that go the booking page actually go on to book an appointment. It would be great to get there email sent to us, saying Joe bloggs signed up to book an appointment but didnt actually make one. Then we(our clinic or Gensolve) could send them an email saying, "whoops, sorry we see you didnt book....."
stats from google suggest that its would be reasonablke to suggest that we could…
2 votes -
Shortcuts in enlarged Subjective box
Having the ability to use our shortcuts while in the enlarged subjective box, not just the small one
3 votes -
Will we ever be able to upoad photographs or video clips to our notes?
Great idea to be able to draw. New feature.
But would it be possible to upload videos or photos as part of assessment or therapy at any time in the future?4 votes -
Calendar invite
Each time a patient booking is made they automatically receives a calendar invite.
22 votes -
Automatically send a digital consent form on confirmation of appointment
What we would like is once someone has booked an appointment via the online booking portal, when they receive a confirmation email, would it be possible to modify the confirmation email to include a link to an electronic consent form or if this is not possible is it possible to add a response to the confirmation email that is automatically generated that it send another email automatically as well with the link in it.
Thanks in advance.
71 votes -
When you cancel and rebook an appointment the Appt notes are transfrered to the new appointment
When you cancel an appointment and rebook for another day it would be good if the original Appt notes are transfrered to the new appointment
13 votes -
Print Emergency Contact
Is it possible to add another merge field to client letter templates so that an emergency contact and phone number appears on printed forms when the information is entered in Gensolve instead of remaining blank whether one is entered or not
4 votes -
EPC appointment reminder
when booking in new third party appointments, the program needs to have a feature which will alert that all approved appointments have been used rather than allowing continual rebooking of appointments without approval.
14 votes -
Online bookings
When a patient books from a used email address (familial) then there is no option to add a second or subsequent patient name
4 votes
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