133 results found
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New entry form
Feedback from a client, regarding scrolling for occupation on the new entry Custom form " It would be better to let people type in their job & employer directly into the form".
We are aware that Acc provides a limited list but could this be expanded as it is a compulsory field.3 votes -
New Clinician Setup
Have the ability to clone an existing clinician to allow for a faster setup for a new clinician. Details like name and provider information would need to be changed but it would greatly reduce the setup time for a new clinician who is like for like of an existing one
1 vote -
New Entry Form, included the date against the condition in' Select condition' drop box
Using the New entry form to send out to clients. When using the drop down box to select ‘For Condition’ If we have an unused, past condition both the new condition and the past one show up in the drop box, but there is a no way to tell which is the past condition and which is the current.
On occasion, we have therefore selected the past unused condition not the current one. The client’s information is then uploaded on the wrong condition.
I understand from Gensolve support that they are sorted alphabetically, but I think it may be better…1 vote -
Extra icons to show successful completion and upload of customer forms by the customer
Tell me...the little icons on the appointments....could we have one that means "Consent form returned completely filled in with no mistakes" or something similar!
Every new appointment, the client now receives a New Form Entry (Consent and registration form) to complete. The only way we know of checking if it has come back is to check the Letters and Uploads. Is there a magic icon that we can turn on linked to the "Save" button on the form??
I know we can check through the History tab as well but when we are buzzing with new clients, it does become…
3 votes -
Opt in or out of sms confirmation
OPT in or out of sms confirmation box
Set up Email confirmation for those who don't have mobile phones and have the option to OPT in or out of email confirmation box2 votes -
Split Schedules
Need the ability to split the daily schedule into two locations. Clinic visits in the morning, and home visits in the afternoon. And for sms confirmations to match the location (particularly for the home visits).
1 vote -
Report
A report to access all clients who have a referral but are yet to use any visits.
(Patients who are yet to visit the clinic)1 vote -
Reports
A simple report to access all Patient names and DOB (no other details) in alphabetical order
1 vote -
Warning POP ups
A warning POP UP at final visit allowed (EPC patients)
A warning POP UP at expiry of referral1 vote -
Can you link Zoom into diary to enable to ZOOM meetings
Can you link Zoom into diary to enable to ZOOM meetings, would make my life and probably make clients and my life so much easier
1 vote
Julie
responded
We are in the process of integrating appointments with our own Telehealth solution which will be included as part of your Gensolve subscription.
Please keep a look out for the new functionality in version 7.3 in the following days. -
1 vote
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Discharge date set as the last visit seen
When we discharge patients we would like the date set as the date we last saw them, not the date the report is run
1 vote -
Show the 'priority' in the wait list
When viewing the wait list show & organise patients by their 'priority' as selected when added to the list.
2 votes -
Be able to to configure the Clinicians list on online booking - choose the order staff come up in.
Simply order the clinicans on online booking when looking at the location as a whole. i.e. currently it is Sam, James then Julie and i want it to show as James, Julie and then Sam last.
22 votes -
searches for classes on a particular day
Be able to book a class through searching a particular day or practitioner. Not through the time slot.
1 vote -
1 vote
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Add print date to appointment slips.
Appointments are often changed. Clients can get confused with which slip is current. If the slips were dated at the time of printing, it would be easy to identify the current one.
1 vote -
Print out of clients previous appointments should be able to do more easily in a drop down box
Print out of clients previous appointments should be able to do more easily in a drop down bo
1 vote -
Apt created in calendar
i there
We had a couple of patients ask if the booking system can send emails when they book that will then create a calendar event for them. Is this something that can be done through Gensolve?
look forward to hearing back from you
Cheers Emma2 votes -
Classes - Have the ability to bulk book online
As most people attending a class are attending the same class regularly it would be great if you could include the feature of allowing bulk booking.
EG the client can book the 9am class every Tue for X weeks to secure their spot.
The ability for them to log in and see their bookings and cancel out would also be beneficial in this regard.
3 votesHi
Gensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with your suggestions as well as our own ideas in mind.
We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
Some key improvements we have focused on include:
- Improving usability and reducing clicks
- Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
- Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
- Client back end for managing appointments, payments and client details.
- Geotargeting for the closest location to your client.
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