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Gensolve GPM

Gensolve GPM

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1298 results found

  1. Would be good to be able to load an image of signature under each system user and have a merge field in the letters that has the image of the signature that can be inserted into template letters as 'logged in user signature' or similar.

    209 votes

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  2. SMS costs money so would be great if we could send out email reminders for all patients for the next day with just one click rather than having to do each individual patient

    203 votes

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  3. 202 votes

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  4. Spellcheck would be excellent for our staff using Gensolve as they often have to write long notes and have to continually review spelling etc.
    A simple addition of great benefit

    163 votes

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  5. Allow an easy access button available on all screens that allows a provider to notify reception (or all other site users) if they are feeling uncomfortable or want assistance in their treatment room. This is a feature that some other PMS provide.

    162 votes

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  6. When entering a new patient they are automatically sent a welcome email with the time of their appointment and details about the clinic and their treating therapist etc.

    125 votes

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  7. WOuld be nice to develop an instant chat on Gensolve and be able to run it in real time between those loggged in, in real time, like google chat or alike, but have it linked into a client, faster than pop ups through events, and also instant...

    122 votes

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  8. Allow for leave periods to cover part of days selecting hours the provider will be absent from.

    121 votes

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  9. 110 votes

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  10. It would be useful, if, when sending a letter/DC via healthlink to be able to cc to the another provider - eg GP,referrer, specialist etc.

    88 votes

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  11. Would be good to be able to edit a Recurrence. At the moment if a Recurrence needs to be changed (notes, duration etc) all the appointments have to be deleted and a new recurrence needs to be created.

    81 votes

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    4 comments  ·  GPM API  ·  Admin →
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  12. What we would like is once someone has booked an appointment via the online booking portal, when they receive a confirmation email, would it be possible to modify the confirmation email to include a link to an electronic consent form or if this is not possible is it possible to add a response to the confirmation email that is automatically generated that it send another email automatically as well with the link in it.

    Thanks in advance.

    71 votes

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  13. We have had quite a few patients noting/complaining that online booking is quite confusing and we agree that it is not user-friendly.
    Possible alterations could be:
    - Moving the booking a class box as most people go on initially and think they are booking in a class and aren't quite sure how to book an appointment

    As well as that we have had a couple of patients lately come in thinking they had booked an appointment but they hadn't completed the process online so there may be some fine-tuning needed there to ensure bookings are completed/confirmed.

    69 votes

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  14. Notice board for all to see. ie low on tape/ laundry/ creams. physio notices and then puts on board. everybody knows and also the reception team can act on it. Also everybody knows they have done so.
    tick boxes for done, also name of person who has done it.
    we have tried this on facebook but doesn't work well and this intrudes in there personal life.

    69 votes

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  15. On the DNA Cancellations report, could we have an extra column that shows the next appt that the client has if one has been rebooked?
    That way we can easily tell if we need to contact them to rebook. Currently we have to check the appt, then the client then the future appts..... takes ages

    57 votes

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  16. Hi guys,

    We would appreciate it if we were able to see if events that we have created have been read by those it has been sent to. Currently we ask all staff to reply to events they have been sent but its a bit hit and miss.

    Our physios have also requested the ability to reply to many, and able to see who has been copied in an event (I can see this has also been requested below).

    Cheers

    54 votes

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  17. There needs to be a way to enter payments when the whole invoice amount has not been paid rather than just automatically allocating payment to the oldest consults within the invoice. For eg. we might send an invoice for $300 ($250 worth of consults and $50 for a brace) and the insurance company might decide not to pay for the brace but because we gave the brace at the first consult it gets automatically included.

    53 votes

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    Hi

    We are reviewing all current and historical feature requests.

    As mentioned previously, you can enter the actual amount paid manually by overriding the $ amount showing in the Received column on the right when in the Create Payment screen.

    If there are issues around entering part payments for Debtor Invoices created under the Accounting Form, which have multiple items, please contact our Support Team by submitting a ticket or by emailing support@gensolve.com

    Regards

    Ann

  18. Need to have ability to work offline in the event of power failure or internet outage, or for home visits. Currently, an internet problem means we cannot continue to treat patients as notes aren't available. We print out daily clinician appointments but unable to make further appointments if internet out.

    52 votes

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  19. Please consider changes to email - priority status, able to cc: another recipient, improve how they are recorded in events

    Can the following updates to the email system please be considered:
    1. Able to change the importance status so not all emails out are marked as priority
    2. Able to cc: the email to someone so that you can email a report to more than one person?
    3. In the events, be able to see who the email went to (and copied to if appropriate).
    4. Able to tell what documents were attached to the email from the event screen…

    47 votes

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    We are reviewing both current feature requests as well as historical requests.

    To update, there have been feature enhancements in the emailer function over the last couple of years including the ability to cc, the ability to send to or cc entities linked to the Client using the ‘Suggestions’ feature and within the Event it should show the name of the attachment sent within the Event Details.

    Please direct any questions about the emailer function to our Support Team by submitting a ticket or by emailing support@gensolve.com

    Thank you

    Ann

  20. Problem: ACC Case Manager sends provider an email that needs to be recorded against the client record. At the moment, providers cut and paste the email into an event. Solution. Have an email address for system users (like Evernote) so that they can forward emails from their main address into the Gensolve inbox for attaching to the client record. (Ie like the Healthlink inbox). Add a tick box to indicate if this email needs to be included in the medical notes report.

    45 votes

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