Online bookings
When a patient books from a used email address (familial) then there is no option to add a second or subsequent patient name
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Gensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with all of your suggestions as well as our own ideas in mind. We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
-Some key improvements we have focused on include:
Improving usability and reducing clicks
-Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
-Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
-Client back end for managing appointments, payments and client details.
-Geotargeting for the closest location to your client.
A more contemporary and streamlined look and feel.This is a short list of some inspired changes, although there are many more to look forward to.
Although we don’t have a release date locked in, the designs are now in development and becoming a physical version of a new product. We will continue to communicate with Gensolve customers as this product draws closer.
Kind thanks,
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Maryanne Monastra commented
I can't seem to vote but we would appreciate this function also. We have multiple families with parents attending and children with one family email address.
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Emma Gray commented
This is very frustrating !!! especially when the clinic is busy and you need to change who's apt it is and print out new forms, wastes valuable time.