1298 results found
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1 vote
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Allowing for the addition of "Service Type" field in automated SMS messages to clients
It would be great if the automated SMS messages to clients could allow for a wider variety of fields (e.g. "service type" to give clients more information about what they will be doing and what to bring, especially for group sessions and classes).
1 vote -
Click-to-drag to change column width on all results tables
I've found myself trying to change the width of columns in the GPM app so I can read long names of things. It's a function you can perform in any file-explorer type application in many programs by clicking and dragging the header row of the table of data.
This applies to almost any section of data you'd interact with in the 'Administration' or 'Front Office' areas - clinicians, referrers, templates, and lots more.
You don't have to wrap the content if it's too long for the window, just truncate it like you already do to fields that are too long.
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1 vote -
next of kin
Please could you add next of kin name, relationship to client and phone number to the home page of the client file, and allow these fields to be merge fields. This is imperative to allow best practice healthcare.
1 vote -
Gensolve to become compatible with VALD software..
More clinics are using VALD data collection equipment. Being able to upload results to Gensolve directly will streamline the recording process and save the clinician valuable time, giving them more time for data evaluation and treatment planning.
1 vote -
EDI inbox
Email is not considered secure by an increasing number of med centres & ask to use an EDI. The reports coming into Healthlink are in the Inbox but we really need them to be in the patients "uploads" tab
Can be done automatically or can we transfer the reports into the patients "uploads" tab1 vote -
Events button, in addition to Event button on top bar
On the top bar, would be useful to have an "Events" button.
This would be instead of having to click "E" next to patient's name, then "Events" tab in "Client details" to see past and current Events related to that patient.
ie. to see what is pending for a patient, and what has already been completed.
Currently there is an Event button, but this is only to set a new event.
1 vote -
Contract service charges - Able to choose colours for service charges under contract charges
Would like to have different colours for Contract service charges like normal service charges so we could differentiate if appt was in clinic or in Gym etc by the colour
1 vote -
109 votes
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Alert when spot opens up in diary for someone on waiting list
It would be really helpful if there was some sort of alert that occurs when a spot opens up on the diary on a day that you have people on the waiting list wanting - so that you don't have to keep checking the waiting list whenever someone moves or cancels
6 votes -
Add a Refund report OR Add refund option to Client Payments report
We would like to be able to track refunds that have been processed. Currently, we can view them within the Client Payments Report, however trying to find them within the many processed payments is not efficient. I have tried exporting to Excel and filtering but the way it exports (merged cells etc) means filtering by payment is not possible - I have to copy the data and paste it into a new spreadsheet, and then I can filter the data to see only the refunds.
If we could have a specific report for this - OR an option on the…
1 vote -
Calculating productive and non productive hours through appointments
We are trying to calculate and report on the daily productive hours for a clinician ie having the daily hrs. in the appointment calendar reflect appointments only. We have added additional appointment types for the clinical to select ie emails, lunch, training etc. What we are trying to achieve to report how the clinician's day is made up and underpinning salary/bonus structure. If a clinician is showing 60% productivity but spent 10% training, 10% on IT Downtime, the clinician should not be disadvantaged. Having this feature would allow a more granular approach in assessing true productivity.
0 votes -
Contract Appts
Contract appts not being able to be completed unless they have something in the charge type drop down box or have the ability to choose this function. This way they dont get missed from invoicing or wages
2 votes -
It would be good to have the option of restricting practitioners/system users from moving appointments.
It would be good to have the option of restricting practitioners/system users from moving appointments. Ideally we'd like to see the appointments being cancelled and then rescheduled as opposed to just moving appointment.
1 vote -
shortcut key to save
I would love it to be the F12 key to SAVE as I have just come from VIP. F12 saves everything & exits. I hate having to use the mouse for every screen!
1 vote -
A report showing unused appointments allocated
There is a section in the conditions where we enter the number of approved sessions. If we can create a report that shows all the remainder appointments (unused)? Weekly, monthly, daily selection to show unused appointments? This will make it easier for us to keep track on clients who haven't rebook however still have approval on file. Thank you.
1 vote -
Apt view across multiple clinics
Is there a way we could show pts from the website (booking protal) what appointments we have at all the clinics we work at for the week? Save the client having to look up individual sites for available apts
1 vote -
Refresh button
Need refresh button, so that software can refresh manually rather than having to wait 5+ mintues.
1 vote -
Ability to resize Gensolve windows
Please allow us to resize the windows when entering purchases and patient appointments.
This would allow us to see more than a few rows of information at one time.
Maximising the window makes the visibility of the rows worse. Some then are hidden completely.1 vote -
2 votes
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