133 results found
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Add a "ACTIONED TO" column from the 32 screen to be able to notify the receptionist to email off a completed 32
Like what you have done with the letters tab but have one for the 32 screen as well.
3 votes -
3 votes
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Integration of online booking with HotDoc
Please connect with HotDoc to allow online bookings to happen from their portal
2 votes -
clients being able to see upcoming appointments online
client's would like to be able to see any upcoming appointments when they log in online onto our booking portal.
2 votes -
To be able to book and cancel online appointments from gensolve
To be able to book and cancel online appointments from gensolve. Most massage and fitness apps allow this.
2 votes -
Online payments
Online payment in addition to taking the cancellation fee.
Hi team.
I have wanted this feature available for a few years now. Recently patients have been asking if they could pay online after making their online booking to confirm their spot.
In addition, we treat everyone. Elderly and young patients generally have someone else pay. However, if the person wanting to pay does not attend teh treatment session we have to send an invoice, and then follow up the payment if we have not received it.
In addition, I would the feature to also take the cancellation fee directly out…
2 votes -
tick box for indicating client has vaccine passport before they can book online
we are a clinic unable to see unvaccinated clients, it would be great if there was a tick box they have to confirm they have a vaccine passport before booking can be made
2 votes -
That a character limit be added to the cause of injury
A character limit be added to the Cause of Injury as some patients try to write an extensive explanation that is not able to be sent to ACC.
2 votes -
An option to remove clinician titles when using the online booking portal
option to remove clinician titles when using the online booking portal
2 votes -
Opt in or out of sms confirmation
OPT in or out of sms confirmation box
Set up Email confirmation for those who don't have mobile phones and have the option to OPT in or out of email confirmation box2 votes -
Show the 'priority' in the wait list
When viewing the wait list show & organise patients by their 'priority' as selected when added to the list.
2 votes -
Apt created in calendar
i there
We had a couple of patients ask if the booking system can send emails when they book that will then create a calendar event for them. Is this something that can be done through Gensolve?
look forward to hearing back from you
Cheers Emma2 votes -
Online Booking - calendar view of classes
At the moment booking a class is a two-step process: first choose which class you'd like to attend (i.e.: Monday at 5pm) and then look to see when it's next available (ie: in three week's time). Then repeat the process until you find one that suits.
I'm sure that works for some clients, but I expect a lot of people search on the basis of "What's available this week?" I think a week-view calendar option would streamline things for these people.2 votes -
Online Booking - allow rich text or HTML for clinicians professional statement
At the moment clinicians 'professional statements' only allow for plain text. Given that this is our last chance to direct the right client to the right therapist, it'd be great if we could include bold text, bullet lists etcetera to help us get the information across as effectively as possible... full html would be even better.
2 votes -
Dollar value 'pop up' for online bookings
When choosing a treatment to book online, clients have suggested it would be useful for the corresponding dollar value of the treatment chosen to pop up so they can make an informed decision about booking or not.
2 votes -
Have the ability to track a confirmed booking on Google Adwords.
When a client books online they cannot be tracked if they came from our Adwords campaign or not. If they were directed back to our website they could be. Can this be added?
2 votes -
Add abandoned shopping cart feature.
When prospects go to our site to book, currently there is no way of tracking the ones that dont complete the booking. We have a conversion rate of 20% of people that go the booking page actually go on to book an appointment. It would be great to get there email sent to us, saying Joe bloggs signed up to book an appointment but didnt actually make one. Then we(our clinic or Gensolve) could send them an email saying, "whoops, sorry we see you didnt book....."
stats from google suggest that its would be reasonablke to suggest that we could…
2 votes -
Having an automatic pop-up to make patients input which type of appointment ie. Initial client/Follow up.
When clients book online, having an automated pop-up drop down tab to make them select which type of appointment they are having ie. Initial client/Follow up/TCM Initial/TCM follow up/Private 1 hour.
2 votes -
Discharges
Make Dishcarged conditions available when booking in a new appointment on the new appointment screen.
When choosing that condition, you could also make it automatically ask if you want to undischarge, and put the info into that box.
Right now, you need to click Ref/Inv/Dx, look up the particular condition, undischarge it, put in the details, open up the new appointment screen and then pick that condition out. Having it available on that screen would speed things up significantly
2 votes -
When ACC claims have been accepted symbol shown on future appts
Currently it is time consuming to complete client ACC appts, as you have to go into the client apt history to make sure claim has been accepted. It would be easy if a symbol (A) could appear on any further apts, to show quickly that this claim has been accepted and can be completed.
2 votes
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