133 results found
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Carry over discounts for appointments
We have an additional dropdown for discounts e.g. 15% off for gold card under the treatment charge. When booking new appointments, this doesn't carry over to the next appointment, which makes us look terrible in front of patients! Can the discounts carry over automatically?
2 votes -
Client Booking View Preferences
Useful to have the ability to change the booking view, i.e default is showing the room number then the client name. Could be useful to have the ability to swap these around
Thanks!2 votes -
MY GENSOLVE APPOINTMENT PAGE
It would be handy to have a separate appointment page that is customisable. The ability to be able to select several providers across different clinics to appear on the same page. ie all managers so meeting times can be easily arranged across the group.
2 votes -
Appts drop down to include ACC number as well as date and time of future/past appointments
Appts drop down to include ACC number as well as date and time of future/past appointments
2 votes -
When exporting reports - have it automatically come up with the name of the report as the name to save it as.
When exporting reports - have it automatically come up with the name of the report as the name to save it as.
2 votes -
OUTCOME MEASURES ON DISCHARGE LETTERS
Currently outcome measures are not on the discharge letter that is sent to the GP. It regularly asks to be updated so it must be important!
Also can the discharge letter be automatically attached to the client's Gensolve file.
2 votes -
Online booking - Show Clinician's full day but highlight times that are not available
This is to show that the Clinic is open all day but rather than hide the existing appointments, that they are highlighted to show that time is not available.
2 votes -
investigation
When adding an investigation, have the ability to add the referring Health Providers Digital Signature prior to emailing it through.
2 votes -
Shaded lines on pages of many rows of text
Where there are many lines of text, ie on daily takings page, make the rows easier to read from left to right by making one line a darker background, alternating with a white background.
2 votes -
change billable hours colour to royal blue
The fact our Billables are grey is quite disheartening as its a dull colour but the important feature in our objectives.
1 vote -
When booking an appointment that is clinical (not case management) that you are required to book a room before you can complete task.
When booking a clinical (non case management ) appointment you MUST book a room or have the option of choosing NA.
1 vote -
Access the General Health and Medical History tabs without having to have an appointment made.
It would be helpful to be able to access client medical history/general health page without having to book or open an appointment for them.
Access via the 'edit client' tab would be great.Many patients are referred and have useful medical Hx provided that would be good to load to the relevant page of their file prior to their appointment.
1 vote -
waitlist
Ability for clients to be able to add themselves to an online waitlist via booking portal if no appointments available, this function would add patient automatically to the GPM waitlist panel, and prompt an email update to practice (same as booking notification)
1 vote -
Confirmation Messages to come back directly to Gensolve and NOT to our email which is unmonitored on a weekend
Confirmation or cancellation messages to come directly to Gensolve instead of email where over a long weekend we don't see them until the first patients of the day have not attended and we are contacting them when they have actually sent their messages back. Maybe have the appts turn a different colour automatically when they are confirmed or declined so we are not double handling from email over to Gensolve manually - Thanks
1 vote -
Allow same email address to be used for more than 1 family member when booking online
Allow same email address to be used for more than 1 family member when booking online
1 vote -
It would be good to have the option of restricting practitioners/system users from moving appointments.
It would be good to have the option of restricting practitioners/system users from moving appointments. Ideally we'd like to see the appointments being cancelled and then rescheduled as opposed to just moving appointment.
1 vote -
Apt view across multiple clinics
Is there a way we could show pts from the website (booking protal) what appointments we have at all the clinics we work at for the week? Save the client having to look up individual sites for available apts
1 vote -
Could we have the date on the main booking portal?
There is a smaller calendar to the left, but it would be logical and very helpful to have the date on every page.
1 vote -
more practitioners available on the booking page
Currently our booking portal https://auappts.gensolve.com/pfabondi/site/details/bondi_junction only shows a maximum of 3 practitioners at any one time. Please increase this number as it makes booking quite hard, and patients think a certain practitioner is not available
1 vote -
Automate Customer Registration Form
When a new customer books an appointment or an existing customer returns, we need to enter the Client Details. It would be great if this was automated with e.g. a Smart Form or a Client Details Profile in the web portal.
The Customer Registration form is the same for every customer so its an easy thing to automate. Their are system fields which mean the information will go directly into the appropriate field. And administration requirements will be reduced!
When to automate
When the customer has an appointment booked, they could receive an email or SMS with the Customer Registration…1 vote
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