133 results found
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Send SMS to clinician when online booking is made
When a new online booking is made, the clinician with whom the booking is made should be able to be notified by SMS. This is most useful, for example, when a booking is made overnight for early the next morning. The therapist may not know that they now have an early patient and may miss the appointment, leading to all sorts of problems.
10 votesGensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with your suggestions as well as our own ideas in mind.
We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
Some key improvements we have focused on include:
- Improving usability and reducing clicks
- Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
- Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
- Client back end for managing appointments, payments and client details.
- Geotargeting for the closest location to your client.
- A…
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Automatic refresh every 5/10 minutes
An automatic refresh of screen so screen automatically updates any cancellations
10 votes -
9 votes
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Showing both preferred name and correct name in snapshot
Useful to show both preferred name and correct name in snapshot especially when searching for client in appointment book. ie. one name could be shown in brackets
9 votes -
9 votes
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Add Mx to the list of titles
Add Mx to the list of titles when setting up a new client.
8 votesHi there
We are working through and updating both current and historical feature requests.
To update, regarding your request, this is a subject we have communicated to ACC previously as well as recently so it is on our radar.
Unfortunately ACC’s guidelines currently still do not include Mx.
Regards
Nikki
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Online payment gateway
With online booking up and running the next step would be able to integrate into a online payment gateway i.e. PayPal or for Gensolve to have the ability to take payment online with a third party. Similar functions are available on timely i.e. http://help.gettimely.com/article/255-working-with-paypal
7 votes -
insured clients reaching end of apporved treatment
We are having trouble keeping track of when a new AHRR plan needs to be sent by the clinician. We would like to suggest that an alert be sent to the clinician prior to a set no (like the icon on the vendor that warns when you are approaching the end of treatment) and then the alert is sent.
7 votes -
See which GPs work at which practices
If a client is not sure who their GP is we could look in their practice details and have all the GPs listed.
7 votes -
Enable clients to select 'forgotten username' not just 'forgotten password' when booking online
Enable clients to select 'forgotten username' not just 'forgotten password' when booking online
6 votesGensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with your suggestions as well as our own ideas in mind.
We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
Some key improvements we have focused on include:
- Improving usability and reducing clicks
- Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
- Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
- Client back end for managing appointments, payments and client details.
- Geotargeting for the closest location to your client.
- A…
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Autoschedule SMS - have the ability to SMS classes a different message than the appointment message.
When we currently autoschedule sms reminders we can check the box that reminds them of classes too. But this send out a sms template that reminds them of the physio appointment. It would be good if we could separate the two groups and create a template that send the classes a reminder but not the rest of the people that have appointments. So they don't get 2 messages.
6 votes -
Distinguish between appt types when adding up total time booked for each clinicain (as appears at the bottom of the schedule)
For example: instead of the time displayed that a bottom of a clinician's schedule for the day displaying 7.5 hours total, it could say, 5 hours physio appointment, 2.5 clinician appointment. This would help contractors add up their time sheets more efficiently.
6 votes -
For appointments that have been cancelled or patient did not arrive
For appointments that have been cancelled or patient did not arrive, it would be beneficial for these appointments to come up in the drop down box that lists appointments that have been attended or currently booked in the future.
6 votes -
Multiple links for online booking
Would it be possible to get 2 or more booking links for one clinic as we are in the unique position of having physio's work at local high schools and would prefer that booking at the school online be an option for the nurses at that school only, not for the general public
5 votes -
Please allow statements to show Cr and Dr transactions
Please allow statements to show Cr and Dr transactions. This is particularly useful for clients that don't pay the full invoiced amount in one payment, and allows them to see that their payments have been getting reconciled.
5 votes -
Gap override option in classes
Could we please add a gap override option in class payments like we have in normal appointment payment screens
5 votes -
Locking letters and uploads
Can we have a feature that gives us the option to allow only certain clinicians to view documents but it is locked to all others?
5 votesThanks for your suggestion. We are discussing all specs in order to include this feature in a future release.
Kind regards, Ana
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Link label printer to gensolve to print name, dob and address automatically on label
Link label printer to gensolve to print name, dob and address automatically on label
5 votes -
Please link ethnicity between Patient information screen and ACC45. Saves switching screens
Please link the ethnicity between the patient information screen and the ACC45. The information comes from the ACC45 but needs to be entered on the patient information screen so we need to switch screen. Make it like the employment infomations
4 votes -
tick box at booking on line
At time of booking on line the appointment cannot be confirmed until client ticks a box stating they accept the cancellation fee policy
4 votesGensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with your suggestions as well as our own ideas in mind. We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
Some key improvements we have focused on include:
- Improving usability and reducing clicks
- Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
- Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
- Client back end for managing appointments, payments and client details.
- Geotargeting for the closest location to your client.
- A…
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