Settings and activity
101 results found
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54 votes
Sarah Guy
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69 votesSarah Guy
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38 votesSarah Guy
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81 votesSarah Guy
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53 votes
AdminAnn
(Admin, Gensolve)
responded
Hi
We are reviewing all current and historical feature requests.
As mentioned previously, you can enter the actual amount paid manually by overriding the $ amount showing in the Received column on the right when in the Create Payment screen.
If there are issues around entering part payments for Debtor Invoices created under the Accounting Form, which have multiple items, please contact our Support Team by submitting a ticket or by emailing support@gensolve.com
Regards
Ann
Sarah Guy
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125 votesSarah Guy
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1 voteSarah Guy
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2 votesSarah Guy
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3 votesSarah Guy
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52 votesSarah Guy
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47 votesAdminAnn
(Admin, Gensolve)
responded
We are reviewing both current feature requests as well as historical requests.
To update, there have been feature enhancements in the emailer function over the last couple of years including the ability to cc, the ability to send to or cc entities linked to the Client using the ‘Suggestions’ feature and within the Event it should show the name of the attachment sent within the Event Details.
Please direct any questions about the emailer function to our Support Team by submitting a ticket or by emailing support@gensolve.com
Thank you
Ann
Sarah Guy
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10 votesAdminAnn
(Admin, Gensolve)
responded
Hi
To update information since this suggestion was created, the reason the main desktop version of Gensolve cannot run on Chromebooks is because they do not have a Windows operating system.
We are however in the final stages of development and testing for a brand new Web version of Gensolve which will be rolled out in the near future. This version will include the ability to create medical notes for example and is aimed at full Clinician use. It will be able to be accessed via any browser on any device so look out for communication on that in the coming months.
Please contact our Support team by submitting a ticket or emailing support@gensolve.com for information regarding Microsoft Word alternatives and any questions on the above.
Regards
Ann
Sarah Guy
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3 votesSarah Guy
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6 votesSarah Guy
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4 votesSarah Guy
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14 votes
Gensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with your suggestions as well as our own ideas in mind. We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
Some key improvements we have focused on include:
- Improving usability and reducing clicks
- Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
- Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
- Client back end for managing appointments, payments and client details.
- Geotargeting for the closest location to your client.
- A…
Sarah Guy
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20 votes
We have started with the development of Gensolve interacting with My Health Record
Sarah Guy
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3 votesSarah Guy
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2 votesSarah Guy
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3 votesSarah Guy
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It should be easy and fairly straightforward to make this change. Perhaps consider an open source approach.