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Gensolve GPM

Gensolve GPM

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  1. The ability to send bulk SMS's to clients on specific clinician waiting lists to let them know of availability with that clinician would be excellent.

    1 vote

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  2. Please allow Y or YES replies on appointment reminder SMS replies from patients to change their appointment booking status from "BOOKED" to "CONFIRMED"

    2 votes

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  3. new message reminder back are not as useful as past application , very time consuming have to cross reference,
    Also a inactive patient tick box so current clients are able to group as active or inactive

    1 vote

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  4. When adding an address, Gensolve gives predicted suggestions. But it does not add the CITY. This is a required field when claiming online for Medicare. Often admin need to go back and fill in when trying to claim

    1 vote

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  5. Certificate of Capacity is a regular form now completed by allied health in NSW for insurered/workcover patients. This is set PDF template. It would be great to have this as a form template with autofill in the generic areas. This would reduce admin time significantly for therapists completing these. Here is a link to the PDF file for your reference. Thanks.

    https://www.sira.nsw.gov.au/__data/assets/pdf_file/0004/325579/SIRA08719-Certificate-of-capacity-certificate-of-fitness-for-work.pdf

    1 vote

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  6. Currently find it hard to write notes towards end of day/late at night due to not being able to subtly increase size of text with zoom in functionality or subtle increase in text. Note currently its either small or large text sizes and it's something it's not very user friendly.

    1 vote

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  7. In September 2021, the State Insurance Regulatory Authority (SIRA) updated their invoicing requirements for all health providers across NSW. The amendment required all practitioners registered with the Australian Health Practitioner Regulation Agency (AHPRA) to include their AHPRA number on invoices.

    2 votes

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  8. To have a product history tab in each product - so when you open the product you have the ability to see stock arrival and entry/invoice, purchase history, stock transfer history, it will show clients who purchased and when for - warranty and returns.

    1 vote

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  9. Workers comp clients book appointments in lots of 8. When the cycle is coming to an end and further approval is requested, we like to hold future appointments for the client at their usual day/time until the approval comes through. Then we can convert the casual to an appointment. Making 8 casual appointments takes lots of time. If I could click and book again from the first casual without re-entering all the details, that would be fab.

    1 vote

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  10. It would be really helpful if there was some sort of alert that occurs when a spot opens up on the diary on a day that you have people on the waiting list wanting - so that you don't have to keep checking the waiting list whenever someone moves or cancels

    6 votes

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  11. The little icon at the bottom of diary is often overlooked for the waitlist as it is so small. I would like to see a much larger icon and possibly even at the top of the diary where you eyes are naturally drawn to

    1 vote

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  12. Quality Check Letters Produced for EPC - allow a Template Merge search by code. This would enable patients with an EPC code (eg. 10960 or whatever the clinic uses) to be found and make it easier to check that the required letters have been produced.....

    1 vote

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  13. Hi, We are updating out initial client forms to become more gender/sex equal. Our physiotherapist has recently complete PD which involved units around this. They're suggest having the following options when collecting patient information

    Gender: M (male), F (female) and X (intersex/interdeterminate).
    Sex: M (male), F (female) and X (unspecified).

    At the moment when you create a new patient you can only select M or F and you must select at least one or the file won't save.

    I have uploaded a snippet of the APA PD document for reference.

    32 votes

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  14. Please update font and increase size.....

    1 vote

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  15. In the class section it would be good to be either able to add more than one charge type per person OR be able to add the person more than once, eg in a Hydrotherapy class there maybe a pool entry fee as well as the class consult

    1 vote

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  16. To help with following up appts that need ato be marked as needing ttention

    On the appointment page...
    Add a NEW (right click on appt) status change of appointment to
    "Needs attention"
    Allow a report to be generated of all appts that are labelled as this.
    Allow a note to be added when changed to "needs attention"

    Current appt status are either "confirmed" "arrived" "with practitioner" "completed" "cancelled" "no show"

    1 vote

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  17. When doing SMS reminders for the next day just be able to put the time in rather than the date and time.

    1 vote

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  18. 1 vote

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  19. 1 vote

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  20. It would be great if the automated SMS messages to clients could allow for a wider variety of fields (e.g. "service type" to give clients more information about what they will be doing and what to bring, especially for group sessions and classes).

    1 vote

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