142 results found
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New Appointment schedule
when you add a new appointment schedule it would be good if you didnt have to log out and back in each time. if it would automatically update it in the system.
3 votes -
Being able to highlight notes
Highlight option over important notes
1 vote -
Shortcut for NDIS Number in templates.
We have a template for our NDIS service agreements and can autofill the patients details, using shortcuts, except for the NDIS number.
2 votes -
Have the ability to archive/hide client files
It would be great to be able to archive or hide client names no longer required- the list would be shorter, more easily searched which would save time.
To follow on with an archive list- create an archive report for auditing purposes.Work around is to add zz to the surname which pushes the client name to the bottom of the list.
1 vote -
Emails sent through gensolve to reflect the person who is logged in - instead of the alphabetical order
When sending an email through gensolve, that the sender is automatically who is logged in and not the order it shows which is currently in alphabetical order.
1 vote -
Banking details
Our 3rd party payees are confused with the banking details on the invoice.
Can you delete the number 131012 from the invoice.
Can you enter BSB followed with our BSB number and Account number followed by the account number.2 votes -
Invoice Recovery template
It would be useful that along with the new update of adding a claim number to the invoice recovery template we could add the patients full name
2 votes -
Patient record communication
In patient file has a communication tab where all telephone communication can be recorded - ie. for insurance patients/home care patients. Easy access, date recorded journal
1 vote -
Ability to flag an appointment as a home visit so the SMS reminder is different
Ability to flag an appointment as a Home Visit. This enables the SMS autoschedule to use a Home Visit SMS template. This avoids confusion so they don't get an SMS saying their appointment is at the site location.
21 votes -
Loyalty Points
Patients can sign up to be a loyalty member. This will give them special deals such as birthday specials, xmas specials, easter specials and so on. They will get X amount of points for every $X (you can adjust or change this) they spend. Once they reach XX points they either get a gift voucher to spend on whatever they want in the clinic or they get a free treatment.
1 vote -
RHReception (GPM_AU.P360) 26 May 2020, 14:44:33 GMT+12 Hi there- I spoke to Rachael today about having Gensolve automatically generate le
Hi there-
I spoke to Rachael today about having Gensolve automatically generate letters upon booking/confirming an appointment. My colleague and I discovered that the letter must be put under 'client' in order for it to do so, however we previously had it under condition. Having it under 'condition' allowed for the letter to autofill fields that related to the client's condition i.e. insurance company, claim number etc.
Unfortunately, changing it over to client does automatically generate the letter however now the fields do not autofill which is a bit of an inconvenience.We wanted to request if this is something…
2 votes -
Take admin reporting service charges off reminders
Our company charges for reporting/admin time for certain clients. We have these specific charges entered into Gensovle. However clients are getting reminded of these bookings even though it isn't an actual appointment but a paid reporting time. It would be nice if we could opt out of reminders for these specific charges?
1 vote -
3rd party email addresses
can we enter all email addresses for a 3rd party to choose from when we send invoices to them rather than typing them in each time...or linked so when we send email from their file it automatically comes up
1 vote -
invoice paid shown on appointment
an icon to show that the appointment has been invoiced on the appointment so that you can see at a glance which ones are done and those that are still needed to be invoiced
1 vote -
Products
To have a tickable boxes in products for body joints for example
Shoulder Elbow Wrist Thumb Finger Ankle Knee Hip Foot Back Pelvis Neck Abdominal
1 vote -
hide charges
To be able to hide 3rd party charges in a client appointment. Clinicians only need to see the cost the patient has to pay for their appointment not what a 3rd party might pay towards it.
1 vote -
Cancelled appointment advised
When appointment is cancelled with a reason (eg. unwell with details written in) could this be sent to clinicians to do list to keep track of clients who need to be followed up
11 votes -
Template Fields (Client)
update fields to include: <<clientclaimno>> and insurer details <<clientinsurer>> <<insurerfax>> <<insurercontact>> nextappointmentdate>> as futureappointment does not seem to work.
1 vote -
Ability to print patient address on envelopes
If we could print patient address from gensolve onto envelope
1 vote -
Being able to change the account allocation of miscellaneous items they have been reconciled.
Often after the Bank Rec is completed we discover that a miscellaneous item was allocated to the incorrect account. Currently once the item has been reconciled nothing can be changed. It would be helpful if the account could be changed.
1 vote
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