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Gensolve GPM

Gensolve GPM

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455 results found

  1. Be able to have specific letter templates that are only available for specific providers.

    1 vote

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  2. GST number of the creditor to be added to the BCTI for the Creditor

    1 vote

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  3. Add a new icon for when the client does make a payment on the day but it doesn't cover the full amount owing. And also one for an invoice being generated.
    We have admin staff that swap in and out of the front desk throughout the day.

    Having icons for these actions will allow us to scan the appointment screen and know what's going on. So if a patient made a part payment before going into their appointment we will know there is no need to ask them for a payment when they come out of their consult.

    Equally when…

    1 vote

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  4. When a client books an appointment online, it would be great if we could:

    • fire a conversion event in google analytics that they turned into a customer
    • have a $ value for that event, so we know how much that type of appointment costs. Then we could pull it in as an event-based goal with a $ value and read the information back to our digital marketing, so we know what type of return on ad spend we are getting from advertising and how to buy more customers.

    This information could be passed back to Google ads, for example.

    Or…

    1 vote

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  5. It would be great to have to ability for us to add extra fields/information to pre made reports such as discharge report e.g. adding NHI

    1 vote

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  6. Currently when billing ACC for orthotics under Misc Billing tab, there is no way to tie this back to the product, therefore resulting in a stock discrepancy. Need the ability to select the product you are billing for in order to reconcile the transaction.

    1 vote

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  7. Posting this again as had an error when I posted the idea a few minutes ago.
    The colour of the font for consents custom forms is too pale. A darker blue will be great. Also the automated message when form submitted. could it please say something like thanks for your time, your completed form has been submitted instead. we have lots of elderly folks and they called to check that we have got their forms Thank you

    2 votes

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  8. The issue being if a client mistakenly gets booked for a Physiotherapy appointment, but is later corrected to Hand Therapy or vice versa. Gensolve remembers this, and when we run clients not discharged report, the condition still shows as undischarged even if a person has never been seen for this incorrect condition or if it has been discharged correctly as a hand therapy appt.

    To have to go through and “quick discharge”, is A) time not available really and B) it records false information of “other" on discharge with inaccurate data with acc requiring 2 boxes completed before we can…

    1 vote

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  9. 6 votes

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  10. A Loan Equipment List that ideally would look similar to the waiting list feature, that would have client's name;
    the equipment they have borrowed or hired;
    (with a date, and possibly expected time on loan);
    and then be able to delete it on the return of the equipment.
    Thanks

    33 votes

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  11. In the Clinician Capacity report - one more Item (not client appointment or Clinician appt / Inservice) would allow us to enter billable work that exists in other Provider's Gensolve.

    This would calculate entries under that item to give an accurate report of Clinician Capacity. Currently it only calculates client bookings in our own Gensolve.
    Adding the billable work that exists in other Provider's Gensolve is a manual task.

    1 vote

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  12. Is there somewhere in Gensolve where we can record that an ACC claim is declined or on hold for a client condition?

    2 votes

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  13. Would be great if within the 'Client Waiting list' we could have provider type lists (aswell as the current individual practitioner lists). E.g a Provider list tab for new 'Hand Therapy' patients wanting to get in, or patients that'd like to be on the list for all physiotherapists. This would make it easier to see which patients are waiting for that type of treatment rather than going back and forward between multiple practitioners

    1 vote

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  14. I have created an online form to send to ACC to gather ACC45 and Read Code information for patients who are already registered but don't have that information on them. Currently the Read Code field is unable to be connected to any Form Fields in the Forms templates so if when ACC fills in my Read Code Field in the Form, we still have to manually enter the information back into the system. Is there any way the Read Code Form entry can to populate into the Gensolve Condition information?

    1 vote

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  15. Hi It would be helpful if you could have the site tabs colour coded. When you have multiple tabs being used during the day and more than one for one Physio's day it would be so helpful for both Physio and Reception to be able to glance at appointment book and see very quickly which site the physio is at/using at a particular time.

    5 votes

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  16. For privacy reasons to only have the first name showing up the top of the telehealth appointment - this will then lesson the chance of a full privacy breach if the link is sent to the incorrect client - they will only see the first name not the full name. Requested by our Quality/Privacy Team.

    Thanks :)

    1 vote

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  17. Please can youhave a system to add all NZ Doctors/clinic EDI numbers into the Gensolve, rather than each individual clinic having to add all the Healthlink names and addresses of Doctors. Thanks

    2 votes

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  18. Have a quick key for the date that applies to boxes - current history, analysis, exercise details, plan/review. Often we do not delete the previous records and like to see several comments without having to F4. Im concerned I might get RSI typing it so many times!!!

    1 vote

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  19. Quick key for "date" that applies to all boxes in clinical notes. Why - because in reality physios tend to not delete each time they open the clinical records. This will stop the need to type the date multiple times in each session eg applies primarily to sections - current history, analysis, exercise details, plan/review
    eg 01/05/22 or whatever format we prefer

    1 vote

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  20. can we have a box in edit pt next to mobile number for vac status, which shows next to the mobile number when the patient is selected on the diary?

    5 votes

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