133 results found
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New Clinician Setup
Have the ability to clone an existing clinician to allow for a faster setup for a new clinician. Details like name and provider information would need to be changed but it would greatly reduce the setup time for a new clinician who is like for like of an existing one
1 vote -
New Entry Form, included the date against the condition in' Select condition' drop box
Using the New entry form to send out to clients. When using the drop down box to select ‘For Condition’ If we have an unused, past condition both the new condition and the past one show up in the drop box, but there is a no way to tell which is the past condition and which is the current.
On occasion, we have therefore selected the past unused condition not the current one. The client’s information is then uploaded on the wrong condition.
I understand from Gensolve support that they are sorted alphabetically, but I think it may be better…1 vote -
Split Schedules
Need the ability to split the daily schedule into two locations. Clinic visits in the morning, and home visits in the afternoon. And for sms confirmations to match the location (particularly for the home visits).
1 vote -
Report
A report to access all clients who have a referral but are yet to use any visits.
(Patients who are yet to visit the clinic)1 vote -
Reports
A simple report to access all Patient names and DOB (no other details) in alphabetical order
1 vote -
Warning POP ups
A warning POP UP at final visit allowed (EPC patients)
A warning POP UP at expiry of referral1 vote -
Can you link Zoom into diary to enable to ZOOM meetings
Can you link Zoom into diary to enable to ZOOM meetings, would make my life and probably make clients and my life so much easier
1 vote
Julie
responded
We are in the process of integrating appointments with our own Telehealth solution which will be included as part of your Gensolve subscription.
Please keep a look out for the new functionality in version 7.3 in the following days. -
1 vote
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Discharge date set as the last visit seen
When we discharge patients we would like the date set as the date we last saw them, not the date the report is run
1 vote -
searches for classes on a particular day
Be able to book a class through searching a particular day or practitioner. Not through the time slot.
1 vote -
1 vote
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Add print date to appointment slips.
Appointments are often changed. Clients can get confused with which slip is current. If the slips were dated at the time of printing, it would be easy to identify the current one.
1 vote -
Print out of clients previous appointments should be able to do more easily in a drop down box
Print out of clients previous appointments should be able to do more easily in a drop down bo
1 vote -
Remove the requirement of selecting a clinician type when booking online
When the site is selected it shows all available clinicians but when you search via the drop down boxes, you have to select a site and the clinician type, then if you want to see the availability of another person you have to select the different clinician type. Would it not be better to just have the site or at least not "require" a clinician type?
1 vote -
Provider Numbers
If provider numbers could be included in the condition area as this is not displayed unless you put it after the referrers name. We would find this helpful when doing manual claims
1 vote -
Online booking - discrete identifier in confirmation email subject line
Hi Guys,
Our receptionist brought up a small issue with the GPM web booking system, which I thought might be an easy fix.
Here’s the problem: when clients book a new appointment, they get sent a confirmation email, which gets Bcc’d to reception. However, our receptionists use Gmail’s “Conversation View” to manage their inbox, and under this system, emails with the same subject line get grouped together – so all web bookings end up ‘hiding’ behind each other and are easily overlooked in a busy reception context.
The simplest solution seems to be to put some sort of unique identifier…1 voteHi
Gensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with your suggestions as well as our own ideas in mind.
We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
Some key improvements we have focused on include:
- Improving usability and reducing clicks
- Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
- Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
- Client back end for managing appointments, payments and client details.
- Geotargeting for the closest location to your client.
- …
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online booking clarity
Pick a time based either on clinician OR service type
AND ensure that only the correct services/ clinician respectively come up as options ... with the option of earliest clinician available if service type is the searched variable1 vote -
1 vote
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Physical address on booking portal for clients
For online bookings could there be an area for their address as we are unable to follow up and send accounts to no shows because Baycorp require a physical address.
1 vote -
Improve how classes are displayed in on-line bookings.
Booking classes on-line is really clunky if your clinic has more than just a few classes in one location. The long list of days and times is awkward to navigate for clients. Available classes could be displayed on a calendar, or could be searchable, i.e. sort by type of class or time of day to reduce the list they see.
1 voteGensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with your suggestions as well as our own ideas in mind.
We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
Some key improvements we have focused on include:
- Improving usability and reducing clicks
- Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
- Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
- Client back end for managing appointments, payments and client details.
- Geotargeting for the closest location to your client.
- A…
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