493 results found
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Send Word Documents as PDF Documents in Healthlink
As some GP's don't have Word, they are unable to open our consult letters that have been typed in Word, so to have the ability to change them to a PDF document so they can be opened would be great.
13 votes -
To be able to have "reply all" option for Gensolve messaging
Much the same as outlook. You can send a new event to multiple users but cannot choose to reply to more than one user.
13 votes -
Integrated NHI numbers
Integrated with NHI to be able to search for patient information. Useful in communicating with DHB's and GP's and confirming client identity if more than one client with same name
13 votes -
custom forms
Can we get an alert when a custom form is filled out
12 votes -
Change payments made
It would be great to be able to change the amount in a payment, instead of having to delete the payment and re-do it. When we get big payments from funding bodies sometimes something can be missed and it's such a pain having to delete 15 pages worth of paid invoices and starting again.
12 votes -
A pop-up alarm or notification when a patient completes certain number of appointments, eg for letters back to Dr at end of EPC
A pop-up notification or an alert of some sort once a certain number of appointments have been completed to prompt letter back to Dr eg after EPC
12 votes -
We need the recipient of intra referrals to be alerted to the referral via the "pop up"to do list
see above
12 votes -
Option for BOLD in treatment notes or underline.
We are finding the treatment notes are getting hard to follow, mainly with more complicated patients. Being able to highlight certain things in bold or an underline with really be beneficial.
12 votes -
DNA/Cancellation Report ability to show if the charge has been Paid
Directed to Clinician Rev Paid Rep in Accounting, but would still be good to show paid in the DNA/Canc Report
12 votes -
Phone Calendar
When you send a client their text reminder if they could click a button to automatically put it into their calendar on their phone so they can get an alert/reminder, it would make it really easy for clients.......
11 votes -
Hiding a client's name in everyone else's calendar view
For privacy - it would be great if we had the option to hide either a particular client's name in everyone else's calendar OR the option to hide all of one's own client's in everyone else's calendars. We have found the function to hide client's names in one's own calendar, in the case of accessing the calendar in a public space, this is very helpful. The suggestion above would allow for a little more client privacy.
11 votes -
Can the client's work number field be on teh front page of the client screen?
Can the client's work phone number be put on the front page of the client screen, rather than the second page? There doesn't really seem to be a need for a fax field anymore, so perhaps it could replace that. And then when you are entering all of the information from the registration form, all the information is on one page.
11 votes -
Notification or pop up alert if a Healthlink message fails to send
Messages remain in the "failed" folder and sometimes this goes undetected which delays important referrals. If we could please get a pop up message to say that it has failed that would be really helpful. This could be similar to the current pop up of "new healthlink message received".
11 votes -
Condition attached to appointment - Prompt
When scheduling an appointment it would be useful to have a prompt that appears when a condition is not attached to the appointment. This would alleviate the additional task of having to the use the 'Appointments without Conditions' report and needing to go back and update all of these appointments at a later time.
10 votes -
Contract Appointments - show more Contract information to distinguish
A number of Gensolve clients work mainly with Contracts.
They have Contract clients who have multiple Contracts using the same Contract number and often have the same Status.
They are differentiated in the Contract Details by Purchase Order.
However when creating the Contract appointment, there is no differentiation showing for the user, so they do not know which Contract to choose in the Contract drop down.
This has been a very important issue for assessment.10 votes -
Automatic follow up email for initial appointment
After the first appointment we would like to hear client feedback on the issue. If this is can be automated it would us save lots of admin time.
10 votes -
Autocomplete Suburb & Postcode from a list for all address fields
Front Desk have it so it only happens with the suburb and postcode and it was not a paid thing, but built into the application…. is that a possibility?
10 votes -
Ability to choose who to address letters to - eg GP, Specialist etc
At present if you want to send the same letter to both a GP and a specialist you have to manually type the specialist details into the letter after printing it for a GP. It would be good if there was a drop down menu where you could choose who you are sending the letter to. The current system is inefficient and clunky when needing to send the same letter to more than one medical professional.
10 votes -
Notification of upcoming releases
Can we please have an email out notification of any upcoming releases? Helps if we can plan for any additional admin/IT support that staff may need when new releases occur and we can advise our IT support so that they are aware that IT issues may be Gensolve related? Thanks
10 votes -
healthlink in the uploads tab
all imported info in the same tab. ie letters, uploads and healthlink
10 votes
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