64 results found
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When doing multiple payment allow to see category of payment.
Eg: portion for ISOFT/HICAP and/or portion for cash, EFT. Lots of patients have asked for it.
7 votesI believe this already happens
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to allow admin staff access to Physitrack
Enable admin staff to access Physitrack to allow them to print HEP or email to clients as needed
5 votesHi there
We are looking back at all Suggestions from previous years, as well as current Suggestions.
Access to the third party Physitrack via Gensolve, is per Clinician/User set up with Physitrack directly and the account set up with them.
You should however be able to access your Physitrack account outside of Gensolve for administration purposes.
Please contact Physitrack directly if help is needed with this.
Regards
Nikki
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Book over the top of an appointment slot that is taken by a cancelled patient
Is it possible to re-book another patient over the top of an appointment slot that is showing a cancelled or no-show patient? The only way I can find to do this is to book in a spare slot and drag it to the right time, could it not be a right-click option over the top of the cancelled patient?
5 votes -
My Health Record implementation (Australia)
Allow viewing of My Health Records, upload a Shared Health Summary and eReferral support.
5 votes -
option to have vendor and site on invoices
We need the ability to have the site on the invoice/receipt at the top and in the remittance section have the Vendor details. This is important so we can have all invoices paid to the one location.
5 votes -
Book again options - please see suggestion attachment
Allow more week options for book again
Please see attached image to demonstrate.
We nearly always use 8, 10 and 11
The current custom option is more difficult, with having to manually change the number.4 votes -
I would like to be able to insert graphics into email templates
Our clinic sends invoices via email using the email template, I would like to add our company logo to the email that is generated when an invoice is sent.
4 votes -
Report filter or add to favourite
I'd love to be able to either filter the reports so I can just see the ones I use, or be able to add them to the favourites tag. It would be great if I could filter these reports for my staff as well so they can only access the reports i want them to see.
Thanks4 votes -
Appointment Types
It would be great to be able to choose an appointment type ie New Patient, post opertative, review etc on the appointment screen that would give appointments different colours which would make it easier for front reception on patient arrival without having to go into the appointment notes.
4 votesHi there
We are reviewing both historical an current feature requests.
While it is not possible to set customised appt types when right clicking on the appointment book to book an appointment, you can set your Service Charges to have colours for Confirmed and Completed status, which would identify the type of appointment at a glance.
If you have any questions regarding this, please contact our Support Team directly by submitting a ticket or emailing support@gensolve.com
Regards
Nikki
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Cancer as a red flag
On the client consent form, Cancer is listed as a category under General Health, but this does not carry over to Gensolve Practice Manager where we cannot red flag it in the client's health section. Can this please be changed?
3 votes -
Option for "Appt notes" to display on main appointment screen next to their name
Being able to see the patients complaint at a glance will help a lot with the smooth running of our clinic.
3 votes -
Automatically create appointment in diary rather than having to convert to appointment after online booking
When patients book online, we then have to convert the appointment. Why can't it just come up as a proper appointment to begin with, with their phone number and email?
2 votes -
sms
The option of being able to delete the sent SMS messages. Most of the appointment reminder txt messages are duplicated date and we don't need them as they have already been sent.
2 votes -
Voice Recognition software compatable with gensolve?
Is there any way to integrate voice recognition software such as "Dragon" into gensolve under online notes? Or would this have to be uploaded as a separate word document from the PC?
2 votes -
time since last appointment
Next to previous appointments if it could specify how many days/weeks since their last appointment that would be a big help.
Sometimes we book patients in a months time but they move the appointment forward or back so it's not always easy to tell. A quick check of how long since they were last in would be great to avoid counting weeks especially when booking the next appointment and they want the same time frame again.
Thanks2 votes -
Improve support for high DPI screens
Some screen don behave well in a high DPI screen, making the app hard to use.
2 votes -
Being able to track the patient journey once they are redirected to the booking
Being able to track the patient journey once they are redirected to the booking page will be a HUGE help as these measurements will ensure we can make informed decisions on what blocks their might be in the funnel.
2 votes -
Search Client via mobile number
We do have caller ID. It would be good to know whether the missed call is from a client. Also searching client via mobile number will benefit as well if we get the client's name spelled incorrectly at least we can search they info via their mobile number.
1 voteIf you have any further questions on this area please send a ticket to our Support centre via the Help button at the top of Gensolve or by emailing support@gensolve.com
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Alert for providers
An alert system to notify provider that the gap they had has been filled and not to go over appt time as patient is waiting. Needs to be on all screens as provider is most likely in the notes section of another patient and wont see a new booking
1 vote -
add COVID19 vaxed check box in Client details screen
Should we decide to restrict our small group class participants to those who have been vaccinated we would like a tick box in the Client details screen where we can indicated client has been fully vaccinated.
1 vote
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