64 results found
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Allow patients to cancel or change their appointment if they need to online
When patients book on online, will there be an option in the future where patients can cancel or change their appointment if they need to. I know that the Osteopath software options allow this and it was bought up with me today and so just passing it on as a possible addition.
85 votes -
Ability to apply a zero charge Service Charge to an Invoice
reflect a service which is at no charge.
29 votes -
Accessing Appointment Screen while Scanning
- When scanning documents into a patient chart (especially larger documents) there is no option to go back to the appointment book to arrive patients or to check on appointments for people. So when I get a phone call and need to book in a patient I'm having to get them to wait until the scanning is finished and then wait for the documents to load. At the moment i am having to set up a separate station to complete the scanning.
28 votes -
Can we have the ability to make events urgent!
When we have an urgent event it would flash RED.
The reason for this being that we get so many pop up events at times that people just miss seeing the important ones21 votes -
Treatment count to appear in brackets behind pt name on diary to make4 it eassy to track appts used.
19 votesDue to the limited space on the Appointment book, this information is instead shown on the pop up tooltip which shows when you hover over any appointment.
There is also setting which can make an icon show on the appointment book when appointments are running out. This is on the Vendor details>Appointment tab “Show Appointment icon when less than X appointments remain”.
You can configure how many appointments this should show for.
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show who is logged on
have the abililty to see who is logged on in your practice eg so physios can see who is on reception if they need to send an event to them
18 votes -
Data on how many visits patients have for each condition, for each physio
I would like the data on how many visits patients have for each condition, for each physio. for example for lumbar spine conditions
Physio 1 sees these 20 times per episode
Physio 2 sees these 3 times per episode18 votes -
Ability to Inactivate Clients
Ability to Inactivate Clients who are Deceased for example so that a warning comes up if try to book saying this client is Inactive etc. Also to search Inactive Clients. Eg all clients who were inactivated could have a * in front of their surname.
18 votesThanks for your comment Abby. In addition you can also create a custom highlight to represent this with a custom colour. Any client assigned this Highlight will show in that colour when selected at the top of the main form.
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Split Payment Options
It would make it so much easier if there was an option for example if a client pays part of their purchase by Cash and the rest on Eftpos.
15 votes -
Be able to view appointment with Providers who have since left the company
We have noticed that once a Provider is removed from the diary because they no longer work for us, we are unable to view their past diaries for when they were seeing patients. IE if a provider was removed 1st Jan 2016, but saw patient on 10th Dec 2015, once we remove them from the diary we cannot see any of the patients they saw on 10th Dec 2015. When we click on a patient's past appointment, it takes us to 10th Dec 2015 but their appointment doesn't actually show up because the relevant provider's column is removed. We would…
15 votes -
Appointment List
Could we please look at a feature that lists all appointments a client has had in a list? Quite often they require this for ACC travel reimbursement purposes.
13 votes -
Pencil in an appointment
A feature where you can pencil in an apt for a client until they confirm it. With the option to set a reminder to follow up
12 votes -
Spell check throughout Med NOtes
Spell check needed throughout Med Notes
12 votes -
Rebooking Single Patient in Weekly Class
Rebooking a patient in a weekly class needs to be made simpler. If you click on a patient and go to another class it doesn't retain the last patient you clicked on. You need to re-search their name again. Also once you click on the patient and book them in you need to re-enter the charge to section for WorkCover and Third Party patients every time.
12 votes -
Automatic birthday reminder feature
To have a feature that will automatically tell you whose birthday it is for the day/month and then be able to send automatic birthday txt to the patients.
11 votesHi there
We are looking back at all Suggestions from previous years, as well as current Suggestions.
While not automatic, there is a function to do this under Reports>Template Merge by choosing the ‘Birth Month’ Restriction to get Matching Rows, and then sending a bulk SMS to these Clients.
If you need help with this, please contact our Support team by submitting a ticket or emailing support@gensolve.com
Regards
Nikki
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10 votes
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User Booked appointments
When an appt is first booked by the user logged in, when you double click on the appt to bring up the charges screen, you can see which user has booked the appt, the date they booked it and the time. Unfortunately this info is erased once someone goes back into the appt and edits or adds a charge to it. Can this info be kept until the appt is completed?
9 votesThis ticket is closed as per comment below.
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Spell Check Function when emailing from gensolve
I wonder if it is possible to have gensolve spell check function for when we email directly out of gensolve?
8 votesThanks for the request, we recommend a tool that you can use to perform this functionality. Follow this link to the resource to see if this alternative feature will do what you need.
http://docs.gensolve.com/help/gpm_nz/desktop/Knowledge_Base/Troubleshooting/Using_a_Spellchecker_in_GPM.htm -
Add spell check option for GPM
Add spell check option for GPM
8 votesDeclined as it can be done via third party application
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Right Click/Fast Print Option for Consent Forms
To be able to right click and have a 'Fast Print Consent Form' Option for new clients.
This would save a lot of time as currently each form opens in word and THEN we need to select print from there.7 votesGensolve now has a form that can either be sent to clients or filled out in the clinic on a tablet, Ipad or devise of your choice. This form auto populates to the clients card with vital information and saves a copy as PDF that is date and time stamped. Having this feature will not only save on time but might also save a few trees.
This might be something to consider instead of printing the paper copy.
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