33 results found
-
Editable online booking confirmation
The confirmation email the client receives is editable. We wish to let clients know that if they have an initial appointment they will receive online forms via email to fill in.
18 votes -
Would be great to have the option to book a family member on the online booking function
When completing the online form have two options to tick: -
Is this appointment for yourself or
Is this appointment for a family memberAnd then the ability to add the family members details
35 votes -
An option to remove clinician titles when using the online booking portal
option to remove clinician titles when using the online booking portal
2 votes -
more practitioners available on the booking page
Currently our booking portal https://auappts.gensolve.com/pfabondi/site/details/bondi_junction only shows a maximum of 3 practitioners at any one time. Please increase this number as it makes booking quite hard, and patients think a certain practitioner is not available
1 vote -
Develop a widget that lets us embed the online appointments page into our own websites
Can you please create a widget that lets us embed the appointment page into our own website?
1 vote -
Be able to to configure the Clinicians list on online booking - choose the order staff come up in.
Simply order the clinicans on online booking when looking at the location as a whole. i.e. currently it is Sam, James then Julie and i want it to show as James, Julie and then Sam last.
22 votes -
Widen the appointment type bar on website bookings and make the selection mandatory rather than defaulting to the first one in the list.
Widen the appointment type bar on website bookings and make the selection mandatory rather than defaulting to the first one in the list.
Some of our appointment type names are longer than the slot will allow and without a mandatory selection in place, many clients default to the top appointment type. This can mean that they arrive for their session which is booked as an initial but should be a subsequent and we loose 30 mins of clinical time.
1 vote -
show "booked out" details on the online booking system. So patients see that we are booked out
Patients can see that we are booked out rather than having blank days because they are booked. I know there are many reasons for not having appointments available, but it could look like we are not busy, so aren't available. To have a booked our sign over the day would show the short demand and potentially increase bookings due to limited availability.
1 vote -
Improve online booking functionality and user ease of use
We have had quite a few patients noting/complaining that online booking is quite confusing and we agree that it is not user-friendly.
Possible alterations could be:
- Moving the booking a class box as most people go on initially and think they are booking in a class and aren't quite sure how to book an appointmentAs well as that we have had a couple of patients lately come in thinking they had booked an appointment but they hadn't completed the process online so there may be some fine-tuning needed there to ensure bookings are completed/confirmed.
68 votes -
Online Booking page - Make Initial or Followup option more predominant
The option of searching for an initial or follow up appointment on the online booking portal needs to be more predominant when searching for an appointment, as most don't even notice it.
Maybe in the initial search bar "Find an available..." it could include initial or follow up
26 votes -
date when suggested feature was posted
date when these suggestions were posted would ge good - new to gensolve so seeing how timely these are actioned and also when new versions are due to go out would great - unsure what version we are on at present....thanks
3 votes -
online booking clarity
Pick a time based either on clinician OR service type
AND ensure that only the correct services/ clinician respectively come up as options ... with the option of earliest clinician available if service type is the searched variable1 vote -
"Find out more" link from therapist booking page
At the moment we've just got some top-level information on the clinician booking page (we figure it’s best not to overload people with information while they’re in the decision-making zone) but it'd be great to be able to link back to their full bio on our website if people do want to learn more.
Are html links something the booking portal could potentially do?1 vote -
Be able to book online by searching clinician independently of the site
Be able to book online by searching clinician independently of the site
2 votes -
Online Booking - calendar view of classes
At the moment booking a class is a two-step process: first choose which class you'd like to attend (i.e.: Monday at 5pm) and then look to see when it's next available (ie: in three week's time). Then repeat the process until you find one that suits.
I'm sure that works for some clients, but I expect a lot of people search on the basis of "What's available this week?" I think a week-view calendar option would streamline things for these people.2 votes -
Online Booking - allow rich text or HTML for clinicians professional statement
At the moment clinicians 'professional statements' only allow for plain text. Given that this is our last chance to direct the right client to the right therapist, it'd be great if we could include bold text, bullet lists etcetera to help us get the information across as effectively as possible... full html would be even better.
2 votes -
Designating an icon for a "New Client" that can be used in Appointment Book
It would be helpful to have an icon (e.g. 'A') to indicate a new client or a new assessment that Admin can use when booking in new clients. This icon can then appear on the new client's appointment in the Appointment book. Ta.
1 vote -
Online bookings
When a patient books from a used email address (familial) then there is no option to add a second or subsequent patient name
4 votes -
colour codes - online booking
Have colour coded online booking system to make it more clear that there are different physician options eg physiotherapists and acupuncturists in one clinic.
4 votes -
act page to personalise it to our specific needs
Adding more columns such as Start date of referral, Branch and Case Manager will assist us with allocation and Staff when booking
1 vote
- Don't see your idea?