Would be great to have the option to book a family member on the online booking function
When completing the online form have two options to tick: -
Is this appointment for yourself or
Is this appointment for a family member
And then the ability to add the family members details
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Gensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with all of your suggestions as well as our own ideas in mind. We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
-Some key improvements we have focused on include:
Improving usability and reducing clicks
-Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
-Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
-Client back end for managing appointments, payments and client details.
-Geotargeting for the closest location to your client.
A more contemporary and streamlined look and feel.This is a short list of some inspired changes, although there are many more to look forward to.
Although we don’t have a release date locked in, the designs are now in development and becoming a physical version of a new product. We will continue to communicate with Gensolve customers as this product draws closer.
Thanks,
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Jessica Mott commented
Enable clients to make a booking for another family member under their login details, e.g. mother to login and book an appointment for her daughter.
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Trudy Hannan commented
We have sometimes four family members coming in, and if they want to pay for all of the treatments, we have to individually go into each one to calculate and manually get the total cost. Also booking online, the family member can only book in for themselves when they want their sibling to get an appt. Some have 3 or 4 members of the one family coming in. Can we have a Family heading with the siblings linked somehow.