493 results found
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Paying Multiple Contract invoices via the "Invoices" tab
Hello,
When paying off Contract invoices, the option to pay off multiple invoices via the "Invoices" tab for one patient would be fantastic eg with tickboxes on this screen.
At the moment it gives a second screen with all the Debtors invoices and often finding the patients other invoices is difficult and very time consuming.
This would be a fantastic improvement and I am sure other clinics would find this time saving.
1 vote -
Change date of birth entry
DOB entry requirements are too time consuming. Tabbing to the date and either being able to just type in the date or tab to each part - day, month, year would be infinitely easier, requires far too many clicks of the mouse, extremely bad from a health and safety point of view where mouse use should be kept to a minimum
2 votes -
Make Custom/Smart Forms Year of Birth Usable on Mobile Devices
Custom Forms/Smart Forms Date of Birth entry is a nightmare. The year of birth needs to be much easier to enter without having to perform hundreds of clicks.
4 votes -
'Ctrl F' to find a word or phrase in clinical notes
Similar to what you can do in a Word document with 'Ctrl F'. It would be VERY helpful to have a way to search clinical notes for a key word or phrase, so that you don't have to scroll through months or years worth of notes to find what you need.
1 vote -
Archiving suggestions and requests
How about archiving these suggestions and ideas that have been on this list for years and there is obviously no intention of following through with them. Clears space and makes reviewing easier. Also date the suggestion in an obvious way. Posted 10062020!
3 votes -
Automated Messages 36 hrs prior to appointment
Would be helpful to be able to automatically remind clients of their appointments 36hrs in advance (there are options for 24 and 38).
1 vote -
Have a keyboard short cut for the action to complete appointments
Have a keyboard short cut for the action to complete appointments. Thank you
1 vote -
Restricting Service Type to Claim Type
For Client conditions I'd like the ability to restrict the Service Type options based on the Claim Type to reduce data entry errors.
So if the Claim Type is "ACC", then the only Service Type options which should appear to charge against in the appointment would be ACC related Service types. e.g "ACC Initial appt", "ACC Follow up appt"
If the Claim Type is "Insurer" then the Service type options would be those relating to Insurers e.g "Insurer Initial" or 'Insurer Follow up"
Claim Type "Private", only Private options show up, etc
If someone has historically already been invoiced for…
2 votes -
Track Changes
Can we please have the ability to see who has saved a charge or made changes to anything in Gensolve?
We can currently see who has created an Accounting invoice, but can't see who has made any changes to an invoice after it was created. We also can't see who has added a charge or edited a charge.
Also any Contract changes, Debtor changes, Client changes etc.2 votes -
Show Payment Reversals in a report
Can a report please be created/edited to show payment Reversals?
For example the "Contract Site Payment Details Report" currently only shows the final payments on the contract. Can the report (or another report) also included any invoices/schedule numbers which had been paid and reversed on that contract? (or just a report of all reversals)
This would be helpful if you are passing on the payment for the contract onto a third party. After an invoice has been paid and that payment passed on, if a reversal is made afterwards we'd like it to show up as a negative on a…
1 vote -
Default option to charge employer rather than client
When booking an appointment for a client whose surcharge will be paid by another party, it would be great to have the option that the charge defaults to the other party, rather than having to manually change it each time in the appointment screen. (mainly on initial appointments only)
1 vote -
being able to email radiology reports to the client
Radiology reports sent through Healthlink can be forwarded to other Healthlink colleagues but not back to the client. Being able to email straight from healthlink to the client instead of having to print report, or being able to save report as a pdf then email to client if they want it.
2 votes -
Claim review form - change Clinician name to Claim reviewer
If the ACC Claim review form could have the "Clinician" field renamed to either Claim reviewer or Clinical Director. The clinicians name that is currently treating the client is more often than not being entered into this field when it should be the name of the Reviewer/Clinical Director. By changing the name of the field that would make it clearer for those filling it out.
2 votes -
Tick untick box
Have a tick untick box for active or not - Upload files - cancellation reason - clinician appt types... we recently had a merge into our system and we now hae doubleups of the above and have been inactivated but are still visible and cannot be removed.
1 vote -
Ability to highlight used fields / turn off unused fields
Currently have to navigate through so many options for orthotics, when we really only use the same ones over and over (as Pods). The ability to hide unused fields or highlight the used fields would make it less likely to make mistakes on a simple data entry task.
1 vote -
Email Add to Calendar Link to Customer
When customers make 1+ appointments, we then have to write their appointment down on a business card or print their appointment slip. What if we could just email them an Add to Calendar Link (Google/Outlook etc).
With the Appointment Email based on a Template, we could ensure they have the correct Location Details and other important appointment information also.1 vote -
Client relationships as merge fields
We use merge fields to produce a client information summary for them to confirm their details/contacts/GP each time they visit us.
It would be very helpful to have a merge field for Client Relationships, so that we can include who we have listed as their next of kin automatically for them to confirm or update.2 votes -
Hitting tab on Birthdate year shouldn't default to years 2000s in the future
When I type e.g. 30 and press tab in birthdate year this should default to 1930 but instead shows 2030. This seems to go to around 50-60.
1 vote -
Appointment Booking: Don't allow mouse scroll to change from In Clinic > Offsite > Telehealth. Cheers.
Change settings so when scroll down page with mouse roller you can't accidentally change this important setting for billing.
1 vote -
Fix ugly system errors
Provide user-friendly advice when system errors occur
1 vote
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