Cancel + book again.
Managers want cancellation records and not appointments "moved". Cancelling one appointment, then booking another takes more time & can slow things down at busy times. Being able to access the book again fearture from the cancellation screen would speed things up considerably,
Gensolve has completed development of your Feature Suggestion. You should be able to access this feature in your most recent GPM 5.3 update.
When setting an appointment as Cancelled or No Show, there is now a new button “Save and Rebook”.
Details can be found here:
As with most new features, there is always a period of improvement provided when first released and we are always working to ensure this new feature works smoothly and effectively for our clients.
Thank you for your submission. Remember you can always submit any other ideas you have and vote on other suggested features within the Features Suggestion portal.
-
Howard commented
or at least remove " bug" that does not txt message reminder when the moved option is used. So have to delete and then rebook as an appointment. Or maybe just remove the move appointment option ?