Settings and activity
16 results found
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11 votes
Lynne Shaw
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45 votesLynne Shaw
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17 votesLynne Shaw
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6 votesLynne Shaw
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5 votes
An error occurred while saving the comment -
6 votesLynne Shaw
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6 votes
An error occurred while saving the comment Lynne Shaw
commented
Physio triggers are valid from the date of initial treatment (including treatments by a previous physio provider) so if the client seeks treatment on day 1 or day 364 after their injury the trigger is still valid for a year. Is this different for other treatment types?
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81 votesLynne Shaw
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7 votes
An error occurred while saving the comment Lynne Shaw
commented
Go to front office - referrers - select the GPs clinic & get data - all the GPs for that practice will come up,
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16 votesLynne Shaw
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22 votesLynne Shaw
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54 votesLynne Shaw
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47 votes
AdminAnn
(Admin, Gensolve)
responded
We are reviewing both current feature requests as well as historical requests.
To update, there have been feature enhancements in the emailer function over the last couple of years including the ability to cc, the ability to send to or cc entities linked to the Client using the ‘Suggestions’ feature and within the Event it should show the name of the attachment sent within the Event Details.
Please direct any questions about the emailer function to our Support Team by submitting a ticket or by emailing support@gensolve.com
Thank you
Ann
Lynne Shaw
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162 votesLynne Shaw
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202 votesLynne Shaw
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8 votes
An error occurred while saving the comment Lynne Shaw
commented
If you go into the client details screen from the condition screen employment details etc will be brought through to the condition screen when you save.
To access that quickly - edit - appointments - tick "show cancelled appointments" and get data.
If you need a report for a Case Manager also select the date range for the clients current condition then F7 to create an excel spreadsheet which can be edited and will include the reasons for cancellation in the "status column.