64 results found
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Voice Recognition software compatable with gensolve?
Is there any way to integrate voice recognition software such as "Dragon" into gensolve under online notes? Or would this have to be uploaded as a separate word document from the PC?
2 votes -
time since last appointment
Next to previous appointments if it could specify how many days/weeks since their last appointment that would be a big help.
Sometimes we book patients in a months time but they move the appointment forward or back so it's not always easy to tell. A quick check of how long since they were last in would be great to avoid counting weeks especially when booking the next appointment and they want the same time frame again.
Thanks2 votes -
Automatic birthday reminder feature
To have a feature that will automatically tell you whose birthday it is for the day/month and then be able to send automatic birthday txt to the patients.
11 votesHi there
We are looking back at all Suggestions from previous years, as well as current Suggestions.
While not automatic, there is a function to do this under Reports>Template Merge by choosing the ‘Birth Month’ Restriction to get Matching Rows, and then sending a bulk SMS to these Clients.
If you need help with this, please contact our Support team by submitting a ticket or emailing support@gensolve.com
Regards
Nikki
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I would like to permanently delete a service charge so that it does not appear on the drop down list
I would like to delete service codes I no longer use so that the list of codes to choose from when booking an appointment can be kept at a manageable length.
1 voteThis can be achieved by setting the ‘Valid To’ Date at the top of the Service Charge. Then it will not show as an option for appointments after that date.
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Improve support for high DPI screens
Some screen don behave well in a high DPI screen, making the app hard to use.
2 votes -
10 votes
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User Booked appointments
When an appt is first booked by the user logged in, when you double click on the appt to bring up the charges screen, you can see which user has booked the appt, the date they booked it and the time. Unfortunately this info is erased once someone goes back into the appt and edits or adds a charge to it. Can this info be kept until the appt is completed?
9 votesThis ticket is closed as per comment below.
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show who is logged on
have the abililty to see who is logged on in your practice eg so physios can see who is on reception if they need to send an event to them
18 votes -
Accessing Appointment Screen while Scanning
- When scanning documents into a patient chart (especially larger documents) there is no option to go back to the appointment book to arrive patients or to check on appointments for people. So when I get a phone call and need to book in a patient I'm having to get them to wait until the scanning is finished and then wait for the documents to load. At the moment i am having to set up a separate station to complete the scanning.
28 votes -
Alert for "events with no send to"
Alert for "events with no send to"
1 voteHI Bev, Yes Dani is right you are able to set a default for all event and this alleviates the report for non sent events
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Spell check throughout Med NOtes
Spell check needed throughout Med Notes
12 votes -
Rebooking Single Patient in Weekly Class
Rebooking a patient in a weekly class needs to be made simpler. If you click on a patient and go to another class it doesn't retain the last patient you clicked on. You need to re-search their name again. Also once you click on the patient and book them in you need to re-enter the charge to section for WorkCover and Third Party patients every time.
12 votes -
option to have vendor and site on invoices
We need the ability to have the site on the invoice/receipt at the top and in the remittance section have the Vendor details. This is important so we can have all invoices paid to the one location.
5 votes -
Be able to view appointment with Providers who have since left the company
We have noticed that once a Provider is removed from the diary because they no longer work for us, we are unable to view their past diaries for when they were seeing patients. IE if a provider was removed 1st Jan 2016, but saw patient on 10th Dec 2015, once we remove them from the diary we cannot see any of the patients they saw on 10th Dec 2015. When we click on a patient's past appointment, it takes us to 10th Dec 2015 but their appointment doesn't actually show up because the relevant provider's column is removed. We would…
15 votes -
Option for "Appt notes" to display on main appointment screen next to their name
Being able to see the patients complaint at a glance will help a lot with the smooth running of our clinic.
3 votes -
Data on how many visits patients have for each condition, for each physio
I would like the data on how many visits patients have for each condition, for each physio. for example for lumbar spine conditions
Physio 1 sees these 20 times per episode
Physio 2 sees these 3 times per episode18 votes -
Ability to apply a zero charge Service Charge to an Invoice
reflect a service which is at no charge.
29 votes -
Ability to Inactivate Clients
Ability to Inactivate Clients who are Deceased for example so that a warning comes up if try to book saying this client is Inactive etc. Also to search Inactive Clients. Eg all clients who were inactivated could have a * in front of their surname.
18 votesThanks for your comment Abby. In addition you can also create a custom highlight to represent this with a custom colour. Any client assigned this Highlight will show in that colour when selected at the top of the main form.
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Treatment count to appear in brackets behind pt name on diary to make4 it eassy to track appts used.
19 votesDue to the limited space on the Appointment book, this information is instead shown on the pop up tooltip which shows when you hover over any appointment.
There is also setting which can make an icon show on the appointment book when appointments are running out. This is on the Vendor details>Appointment tab “Show Appointment icon when less than X appointments remain”.
You can configure how many appointments this should show for.
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When doing multiple payment allow to see category of payment.
Eg: portion for ISOFT/HICAP and/or portion for cash, EFT. Lots of patients have asked for it.
7 votesI believe this already happens
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