64 results found
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Book again options - please see suggestion attachment
Allow more week options for book again
Please see attached image to demonstrate.
We nearly always use 8, 10 and 11
The current custom option is more difficult, with having to manually change the number.4 votes -
Add emergency Details for Clinicians
To ensure Gensolve is the truth data for both our clients and our Clinicians, can we add fields to either the Clinicians (preferred) or Employees forms to record our staffs' emergency contact details, ie, Name of Contact; Relationship; Contact number.
Also a Notes field would also be good to record things like Medical conditions, etc.
1 voteHi there
We are checking out all historical as well as current feature requests.
What you are describing can be catered for by creating your own document and uploading that to Front Office>Reference Files. The file could be updated as required.
If you have any questions regarding the above, please contact our Support team via Submit a Ticket or by emailing support@gensolve.com
Regards
Nikki
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Can we have the ability to make events urgent!
When we have an urgent event it would flash RED.
The reason for this being that we get so many pop up events at times that people just miss seeing the important ones21 votes -
to allow admin staff access to Physitrack
Enable admin staff to access Physitrack to allow them to print HEP or email to clients as needed
5 votesHi there
We are looking back at all Suggestions from previous years, as well as current Suggestions.
Access to the third party Physitrack via Gensolve, is per Clinician/User set up with Physitrack directly and the account set up with them.
You should however be able to access your Physitrack account outside of Gensolve for administration purposes.
Please contact Physitrack directly if help is needed with this.
Regards
Nikki
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Book over the top of an appointment slot that is taken by a cancelled patient
Is it possible to re-book another patient over the top of an appointment slot that is showing a cancelled or no-show patient? The only way I can find to do this is to book in a spare slot and drag it to the right time, could it not be a right-click option over the top of the cancelled patient?
5 votes -
Running total in Medicare Transactions to reconcile
Please make it show the total amount that the ticked reconciliation items add up to
It is a good way to double check that we have ticked everyone before reconciling1 voteMedicare now has a Automatic Recoincilation that reads from the Medicare/DVA reports that are fed back to Gensolve.
Please contact support for more information
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Split Payment Options
It would make it so much easier if there was an option for example if a client pays part of their purchase by Cash and the rest on Eftpos.
15 votes -
Autoscroll when entering more lines of Item numbers
Either have a larger number of item number lines available in appointments, or Autoscroll down to reveal the new lines rather than them be hidden and having to use the scroll bar to reveal each new one.
It would be very handy when entering more than 3 lines of item numbers and would look much better in terms of improving the interface.1 vote -
sms
The option of being able to delete the sent SMS messages. Most of the appointment reminder txt messages are duplicated date and we don't need them as they have already been sent.
2 votes -
Cancer as a red flag
On the client consent form, Cancer is listed as a category under General Health, but this does not carry over to Gensolve Practice Manager where we cannot red flag it in the client's health section. Can this please be changed?
3 votes -
After Medicare bulk billing HICAPS claim
Dont show additional payment screen. Remove it so that it is not an unnecessary step.
1 vote -
Add provider types to the available provider types
We have occupational therapists and exercise physiologists at our clinic, can you please add these to the list of available appointment types - it is very irritating that when booking in an appointment with any of these therapists the appointment type does not reflect accurately.
1 vote -
I would like to be able to insert graphics into email templates
Our clinic sends invoices via email using the email template, I would like to add our company logo to the email that is generated when an invoice is sent.
4 votes -
My Health Record implementation (Australia)
Allow viewing of My Health Records, upload a Shared Health Summary and eReferral support.
5 votes -
Pencil in an appointment
A feature where you can pencil in an apt for a client until they confirm it. With the option to set a reminder to follow up
12 votes -
Report filter or add to favourite
I'd love to be able to either filter the reports so I can just see the ones I use, or be able to add them to the favourites tag. It would be great if I could filter these reports for my staff as well so they can only access the reports i want them to see.
Thanks4 votes -
Appointment Types
It would be great to be able to choose an appointment type ie New Patient, post opertative, review etc on the appointment screen that would give appointments different colours which would make it easier for front reception on patient arrival without having to go into the appointment notes.
4 votesHi there
We are reviewing both historical an current feature requests.
While it is not possible to set customised appt types when right clicking on the appointment book to book an appointment, you can set your Service Charges to have colours for Confirmed and Completed status, which would identify the type of appointment at a glance.
If you have any questions regarding this, please contact our Support Team directly by submitting a ticket or emailing support@gensolve.com
Regards
Nikki
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Built in search box for features and data
It will be easy to use GPM, if we can use a unified place to search across the application, form patients, clinician, to reports and configuration sections.
1 vote -
To be able to customise each site with a street address
We have several sites, and to be able to customise each one with an address would be helpful. Currently, our main site is just called 'Physiotherapy' whereas we would like to be able to name it 'X Street' so it is clear which site we are selecting for when we do banking etc.
1 vote -
1 vote
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