30 results found
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Integration with PEPTALKR
PEPTALKR is a program that automates email, SMS and forms with ease. Currently it integrates with Cliniko but it would be an awesome feature to move Gensolve to another level. https://peptalkr.com.au
1 vote -
Integration with Birdeye
Integration with Birdeye to allow access to client info. Birdeye is an online software platform to help increase Google Reviews etc.
1 vote -
Complete template for NDIS bulk upload to Proda
Have the NDIS have the current formatting required by Proda for a bulk upload.
Adding the missing columns (Hours, Cancellation reason etc.) - have cells for in each column formatted in accordance with requirements of proda for bulk upload.
Have the Cancellation reason automatically populate
Attached template provided by Proda, and PDF around formatting and information required
2 votes -
1 vote
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Physiotec integration
Integrate physiotec API to allow "Send to EMR" button like in Nookal! Automatically attaches PDF of exercise in the patient record attachments/documents folder!
Also these are sorted and stored automatically under a condition!1 vote -
Gensolve integration with Lantern Pay (TAC payment portal).
There are currently around nine practice management programs that integrate with Lantern Pay but unfortunately Gensolve is not one of them. It would save considerable time and minimise the risk of errors when submitting invoices if Gensolve was integrated to Lantern Pay.
5 votes -
1 vote
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Inactive Clinician and reporting
When we make a clinician inactive they no longer appear in reports, even though they were active in the report date range.
This means we have to constantly activate/inactivate our clinicians to get the correct data reported - and we have to remember when a clinician was made inactive.
11 votes -
Identify and report on inactive clients
We need a way to identify and report only our current clients. I understand we can 'highlight' a client using a defined colour but what we require is the ability to record that a client has left our centre, when they left and report on this information
1 vote -
"Action this to..." when uploading documents
Have the ability to action an uploaded document to the required person and have it appear, with the link, in that persons events, much like the "action this to..' feature when creating letters. Therefore when a radiology report, specialist letter etc gets uploaded the physio can be notified and go to the link immediately. Thanks
3 votes -
Dual screen
Display Day and date in Day view in diary with the ability to arrow forward a day, week or month... (using the calendar to the left is extremely painful....
1 vote -
No Show history
Under the client details 'full history' have a category to see past history of No Show appointments. Easily be able to see number of times a client has not turned up in the past.
5 votes -
Cancelling appointments.
When you cancel an appointment and go to save and rebook it automatically goes to the following week. This can be confusing if all you want to do is move the appointment to the next day. Can end up with booking errors.
5 votes -
Client Reactivation Report per practitioner in a set time frame
A simple report for patients that have not rebooked so that you can follow up and avoid lost clients for each practitioner
6 votes -
Gensolve Client Names
It has only just come to my attention that when an event displays on your computer regarding a particular client, that client’s name will automatically display in the main name field, replacing the person you are currently working on. So if you are working on making appts for a particular client and you receive such an event, before you know it you can be creating appts under the wrong name Is there any way of stopping this from happening?
5 votes -
have the time of appointment easily seen on the appointment - having to read off the line values is not very clear
When looking at the diary of clients - it is not very clear on the exact time of the appointment without having to trace the line back to the time line on the left
I suggest having the exact appointment time on the booking information - I feel for me it is more important than seeing information that is to do with billing5 votes -
To be able to produce a client demographics report per branch
At the moment the client demographics report covers our whole company, we want to be able to break that down into branches
3 votes -
Add patient to all classes in one block when buying membership
When a patient buys a membership you should be able to add them to every class in block instead of having to add them manually each week. For example: our pilates classes run in 8 week blocks so when someone buys an 8 week membership we should be able to add them to all 8 classes in that block in one go
5 votes -
To have the option of sorting Service Charge by date and total by date as well as the grand total (Accounting Report)
I want to see what practitioners service charges are by day as well as by type.
1 vote -
3 votes
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