82 results found
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1 vote
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Have the ability to find patients by given name or known by name
When we do a patient search can there a be a link between the patients known by name and given name, currently if you search for patient by given name it will not link it to their known by name
5 votes -
Delete Appointments - Added to User Access Roles
This would allow a No Delete Option for User Access Roles such as Clinicians. This would prevent malicious deleting of forward bookings in the appointment book.
5 votesThis feature is a great one and already exists. The option to allow deletion of Client Appointments can be selected in the User Access Role under the Client Access heading.
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Restricting service charges to clinician type
Be able to restrict service charges to clinician type. This would be great for multidisciplinary clinics who offer a number of allied health services. E.g. Being able to restrict service charges to 'Physiotherapists' 'Exercise Physiologists' or 'Massage Therapists' or 'All Clinician Types'
7 votes -
I would like to be able to search for a client by their mobile phone number please
Our business message bank advises us the phone numbers of callers who do not leave a message. It would be great if we could search clients by their phone numbers so then we would know who we were ringing.
3 votes -
Appointment Service Charge Detail Report
Please add the ability to include the total minutes for each session into this report.
1 voteHi there
We are checking out both historical and current feature requests and updating information for requesters.
The Appointment Service Charge Detail report includes an Appt Duration column which shows the duration of the appointment in minutes.
Any questions on the above, please contact our Support team via Submit a Ticket or by emailing support@gensolve.com
Regards
Nikki
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Change invoice date when creating invoice
It would be great to have the option to be able to change the date of the invoice when creating invoice, rather than having to go into the client's folder, in their accounts and then change the date from there.
1 vote -
Have a box for client's own gym equipment
Possibly in the General Health section. We could write down there that they've purchased a theraband, dumbell, trigger point ball etc, so when planning programs for them we can easily check what equipment they have and what more they will need. Especially helpful if they don't gym.
1 vote -
Create an upload tab for staff/ clinician records so all APC and relevant records can be stored and accessed.
Create an upload tab for staff/ clinician records so all APCs and relevant records can be stored and accessed by admin staff. We are increasingly being asked for staff related records and storing them centrally in Gensolve would make more sense.
4 votesThank you for your Suggestion.
To update, there is the option to create your staff as ‘Employees’ under the Accounting form, which includes a Letters and Uploads tab.
Also there is Front Office>Reference Files.
If you need further assistance please contact our Support team.
Regards
Nikki
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Emails populating
I havecreated the email - however I cant get the date, apt time and clinician to merge...(insert sad face)
Part of the email below - section I need populated marked with ******
Dear Robyn,
Thank you for choosing us as your Physiotherapy provider and for giving us the privilege of working with you to enhance your health care outcomes.
We would like to confirm your appointment is at our CABARITA clinic on ***** «FutureAppointmentDate1» at «FutureAppointmentTime10»*****
You have been booked in with *******
Many thanks
Lavinia
3 votesHi there
We are reviewing all current and historical feature requests.
Your request is catered for when emailing the Client with appointment details directly via the appointment/per appointment.
Please contact our Support team by Submitting a Ticket or by emailing support@gensolve.com and they will be able to clarify.
Regards
Ann
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More expense codes in drop down box when entering product purchases
Not all products purchased are a 'Cost of Sales'; some of my products purchased are for use my practitioners and not for resale. I need the 2-4040 (General) codes as well please.
1 vote -
Remove the 'Changes saved successfully' dialogue boxes
I wonder if these dialogue boxes could be removed - there isn't an option for 'cancel' it's a forced 'ok' that you have to hit, so I'm not sure what function they serve and it really interrupts operating quickly as they pop up all the time.
13 votes -
Claim number box on the Client Search box ?
Putting Claim number box search on the Client Search box , next to where you put the NHI number box
4 votes -
Clinician revenue paid report - allow clinician to access their own report but NOT anyone elses
Set the permissions to allow a clinicians to see the revenue paid report for their user access only. This will allow us to streamline payments and give the clinicians details of what has been billed under each invoice number.
4 votesHi there
We are working through both current and historical feature requests.
It is now possible, when creating a User Access Role, to include ‘Users Own Provider’ for certain Reports which includes the Clinician Revenue Paid Report.
This will restrict Users/Clinician’s to their own data.
Below is our Support Centre resource on how to create a custom user access role.
If you need help with this, or have questions, please contact our Support team directly via submit a ticket or emailing support@gensolve.com
Thank you
Nikki
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12 votes
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Allowing any type of appointment on the portal
Not just initial and follow-up but say for our massage therapist the option for a client to book a 30,4 or 60min massage.
5 votes -
When using book again feature, it automatically goes from an initial to a follow up
When using book again feature, it automatically goes from an initial to a follow up
8 votesUnder Administration>Service Charges, edit the Initial Service Charge and change the setting:
“When booking subsequent appointments”
to be “Add a Different Charge”
Now select the Follow Up service charge.
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Option to email Healthlink results to patients
When a Healthlink message is Confirmed into Gensolve, would like to have the option to email the patient the results.
9 votesHi
We are checking out both current and historical feature requests.
To update, for those not aware, there is the ability to save Healthlink attachments to the Client’s Uploads area.
This applies to attachments only not standalone Healthlink messages.
The Upload can then be emailed to the Client using the Gensolve emailer function.
If you have any questions, please contact our Support Team by Submitting a Ticket or by emailing support@gensolve.com
Regards
Ann
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Product re-order report per manufacturer
We would like to be able to run a report to reorder products linked to a specific manufacturer or product group and not all products and if this is not possible to be able to customize the reports with information we require.
9 votesHi there
We are working on updating the status of both historical and current feature requests.
When running the Products to Reorder report, this can be restricted by Manufacturer and/or Product Group.
If you have questions on the above, please contact our Support Team directly by submitting a ticket or by emailing support@gensolve.com
Regards
Nikki
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1 vote
This feature already exists, You are able to select the report and then select the Site along with many other selection criteria
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