Settings and activity
59 results found
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3 votes
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4 votesSupport
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3 votesSupport
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6 votesSupport
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2 votes
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5 votesSupport
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30 votes
Thanks for the suggestion. We will be working on this option for the next update.
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162 votesSupport
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122 votesSupport
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8 votesSupport
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3 votes
An error occurred while saving the comment Support
commented
There are currently options for printouts of appointments both past and future.
1. For past appointments including charges, - Edit Client>Conditions tab, click on the paper/scroll icon for the required Condition, to 'run a report for this condition'. These two reports will show past appointments, not appointments which have not yet occurred.
2. For all appointments, past and future, for the purpose of the Client having a list of all appointments for themself, Edit the Client>Appointments tab, click anywhere within the grid list of appointments, press F7 key on keyboard to take the list through to an Excel spreadsheet which can then be manipulated as required before printing.
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5 votes
An error occurred while saving the comment Support
commented
This area is to be added to as needed by each clinic themselves via Admin>Read Codes>Create New as ACC have so many that if Gensolve were to include them all, it would mean scrolling down a much longer list than at present to find the needed one for the condition, whereas if each clinic adds what they need as they are informed by ACC, it keeps the drop down list more manageable
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8 votes
An error occurred while saving the comment Support
commented
This is now possible
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4 votes
An error occurred while saving the comment Support
commented
It is possible to see the Client's Cancelled appointments under their Appointments tab, by ticking the 'show cancelled appointments' checkbox>Get Data. That grid list of appointments can then be taken through to a spreadsheet if needed, by using the F7 function.
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4 votes
An error occurred while saving the comment Support
commented
We have enabled the ability to save attachments on Healthlink messages to the Client's Letters & Uploads. A number of Gensolve Users have commented they would like all Healthlink messages to be saved to that area, not just the attachments.
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3 votes
An error occurred while saving the comment Support
commented
Gensolve users have mentioned they expect the name of the Vendor to show on the created Investigation. Currently it shows the referring Clinician name and the Vendor address in the body of the created Investigation. It has been requested that the clinic name shows as a Header on the Investigation. I have added to this existing suggestion rather than create a new one.
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18 votes
An error occurred while saving the comment Support
commented
Adding on behalf of Body In Motion, - other clients have mentioned this also. The Service Charge report can be very long when the client is only wanting data on a specific Service Charge in that period. If possible it would help to choose which Service Charges, - ie one or more but not all.
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2 votes
An error occurred while saving the comment Support
commented
If the Clinician is not a Main Provider Type - ie Physio, Osteo, Accupuncturist, etc (providers who bill to ACC in NZ), then they have to choose 'Other Provider' for the Main Provider Type, and then click N and create 'Accredited Practising Dietitian' for the Displayed Provider Type field.
As far as I am aware, Dietitian's do not bill to ACC, so under 'Provider Contract Settings' they will not be able to choose 'Dietitian', only 'Other Provider' but as above Other Providers do not bill to ACC, so for a Dietitian I wouldn't expect the Provider Contract Settings field to even be filled out.
It would be best to discuss further with the client which I can do, but am unsure if I can communicate directly via this?
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8 votes
An error occurred while saving the comment Support
commented
Currently 'Referred By' in Condition screen auto populates with the Client 'GP'. There is the ability to 'copy latest from client' for Employment Details, but Referral Source and Why Choose us does not populate or have ability to copy from Client.
The service charge setting for the discount can be flagged, so that if it has been booked on an appointment before, it will appear next time an appointment is booked for that client. In service charges open the Discount service charge. Half way down the service charge setup, you will find "When booking subsequent appointments" -> change this to Add this charge.