142 results found
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Extra space next to phone numbers for extra info
It is often a parent or carer that we are contacting when making phone calls - it would be great to have a extra box next to the phone number so you can make a note who the phone number is for.
3 votes -
wait list
When putting a patient on a wait list there is currently only the option of choosing 1 provider or 'no preferred provider'. It would be handy to have the option of choosing multiple providers or specific providers such as 'physios only' or 'massage only' as we have a few different allied health working professions working here.
3 votes -
SMS reminders to be sent out on a friday for Mondays appointment
Automatic messages to be able to be sent out on Fridays (whilst being able to keep the daily reminder at the day before) to remind patients of their Monday appointment, so we dont have to deal with all the cancellations Monday morning.
OR
Being able to have 2 automatic reminders go out for the one patient, eg. 72 hours before hand and 24 hours before hand.3 votes -
family group
Gensolve really need to add a family group feature. eg. when 2 or more members of a family come in for treatment, we should be able to select the members and do a group payment for hicaps and EFT. I have worked with many electronic software systems and this has always been a feature.
3 votes -
Option to put in "Both" for the condition
In the Condition screen when entering in an injury you have the option to put in left, right or N/A, Recently we have started doing DVA Online payments and they are very picky with what they take and have noticed you have to be very careful if you don't state what side the injury is, so I feel it would be very beneficial to have the option to put down "Both" as an option.
Example: Both Knees or Both Ankles instead of just Knee N/A3 votes -
Notification that form has been sent to patient.
Hi, we have recently started sending custom forms to new patients to complete. We would like a way (besides writing in the appointment note area) to see that a form has been already sent to a client?
I understand that the completed form is uploaded in the Letters area (and there have been numerous requests to receive notification that the form has been completed) but it would be very helpful to be able to identify whether a form has been sent, we don't want to be bombarding people with numerous requests to complete a form.3 votes -
New Appointment schedule
when you add a new appointment schedule it would be good if you didnt have to log out and back in each time. if it would automatically update it in the system.
3 votes -
Text box feature on bottom of receipts for Cancellation Policy
Cancellation Policies have to be well advertised prior to implementation and we would like to add a small text box to the bottom of our receipts to advise patients of the current cancellation policy. This text box is currently available for invoices but not receipts. It could be used for many purposes e.g. communicating shut down times over Christmas etc.
3 votes -
Hi Caps Go
CRM integrates with HiCaps Go and Medipass.
Cliniko currently does this.3 votes -
Text boxes that expand/open whilst entering data.
When entering text in some notes fields (eg Subjective, objective) it is only possible to view 4 lines of text without having to scroll down. This occurs is almost all kinds of assessment types (Standard, SOAPER, SOTAP).
When writing a detailed history, or writing multiple objective measures in teh test box, it means text has to dissappear off the screen.
Can the text box explode out when data is being entered.
Alternatively when we switch to full screen view can all the fields expand rather than staying the same size .3 votes -
Have the ability to create folders within the "To Do List"
To be able to drag and drop items within the To Do list to different folders eg: Referrals, Letters, Follow ups, priority, non urgent etc..
3 votes -
To have the ability to have a product with a hicaps code able to be processed through hicaps.
Currently I have a couple of products that are hicaps claimable but have to place them in the services section. Would be good to have this function as may help manage stock of products better. Makes sense to have things like heel raises and the like in products, not services.
3 votes -
confirm appointment
Please allow Y or YES replies on appointment reminder SMS replies from patients to change their appointment booking status from "BOOKED" to "CONFIRMED"
2 votes -
AHPRA numbers on invoice
In September 2021, the State Insurance Regulatory Authority (SIRA) updated their invoicing requirements for all health providers across NSW. The amendment required all practitioners registered with the Australian Health Practitioner Regulation Agency (AHPRA) to include their AHPRA number on invoices.
2 votes -
Inactive Patient
Create a tick box and 'reason for inactivation', that allows us to inactivate a patient. This would allow us to pull a report for how many active patients we have, also to be able to report on reasons why patients are inactive.
2 votes -
Scroll bar on side to easily move top to bottom for better vision of screen
We have all different sizes of screens and the therapist usually have a much smaller screen (laptops) so the ability to scroll the screen so they can see the full window which they are working in would be super helpful!!
2 votes -
Appts Dropdown
The Appts Dropdown menu
Can we please have the future appointments display without having to click the dropdown arrow -> scroll up.
Can they just be visible when clicking on the arrow?2 votes -
'deselect all' option for viewing providers in the diary screen
we have 23 providers, it is quite time intensive to de-select each provider individually
2 votes -
Next available appointment for any clinician
Have a button? to click to show the next available appointment for any clinician at a site.
2 votes -
Be able to delete multiple Events by using date range or Select All
Be able to Delete multiple Events by using a date range or Select All Function.
2 votes
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