Updates to email system
Please consider changes to email - priority status, able to cc: another recipient, improve how they are recorded in events
Can the following updates to the email system please be considered:
1. Able to change the importance status so not all emails out are marked as priority
2. Able to cc: the email to someone so that you can email a report to more than one person?
3. In the events, be able to see who the email went to (and copied to if appropriate).
4. Able to tell what documents were attached to the email from the event screen
5. Would be great to be able to receive replies into the event system rather than have to copy those from outlook into GPM.
Thanks
We are reviewing both current feature requests as well as historical requests.
To update, there have been feature enhancements in the emailer function over the last couple of years including the ability to cc, the ability to send to or cc entities linked to the Client using the ‘Suggestions’ feature and within the Event it should show the name of the attachment sent within the Event Details.
Please direct any questions about the emailer function to our Support Team by submitting a ticket or by emailing support@gensolve.com
Thank you
Ann
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Gayle Barry commented
Also adding a read receipt request would be good!