Claim Reviews - Ignore Discharged Claims
ACC Operation Guidelines state:
"The clinical director must review and report on claims where more than 16 treatments have been provided. This can take place any time after the 12th treatment session has been completed".
Claim Reviews appear on reports from the 12th visits. There is no way to remove patients from the claim review list who have been discharged after their 12th visit but before their 16th visit. These patients don't require a claim review and don't need to appear on the list.
Claim reviews are not required until 16 treatments have been provided.
If the patient is discharged after the 12th there should be some feature/function that links the review page to discharge, so that if they are discharged the patient is removed from the list and if they return and the claim is reactivated then it comes back onto the list.
Julie from help desk suggested that perhaps there could be an 'Ignore Discharged Claims' radio button for example.
I think this would be a VERY beneficial change to make to the programme and we would appreciate you looking into it.