Settings and activity
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1 voteLuke Ranson shared this idea ·
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14 votes
Gensolve has embarked on a project to redesign and rebuild our booking portal system from scratch with your suggestions as well as our own ideas in mind. We have engaged with market leading UI/UX designers to inspire the redesign of the booking portal to ensure we bring you the best product possible.
Some key improvements we have focused on include:
- Improving usability and reducing clicks
- Simplifying the pathway needed for a booking, including mandatory selection of modality (physio, chiro, exercise physio etc), location and type of appointment (new or follow up etc). If you don’t have more than one modality or location your clients are not presented with these choices.
- Adding custom filters for your clinical staff, e.g. shoulder specialist, senior clinician, pilates instructor. These are custom filters input by you.
- Client back end for managing appointments, payments and client details.
- Geotargeting for the closest location to your client.
- A…
An error occurred while saving the comment Luke Ranson supported this idea · -
1 voteLuke Ranson shared this idea ·
We have a few occasional patients who we wish were unable to book online. One who fails to pay and has been abusive to our reception staff, another who has sexually harassed one of our clinicians. This would save our reception staff from having to keep and eye out and call them to cancel the appointment when they would be able to deal with more easily if it was as they received a phone call as we use the highlight alert feature currently.