Settings and activity
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53 votes
AdminAnn
(Admin, Gensolve)
responded
Hi
We are reviewing all current and historical feature requests.
As mentioned previously, you can enter the actual amount paid manually by overriding the $ amount showing in the Received column on the right when in the Create Payment screen.
If there are issues around entering part payments for Debtor Invoices created under the Accounting Form, which have multiple items, please contact our Support Team by submitting a ticket or by emailing support@gensolve.com
Regards
Ann
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Dimity Holliday
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18 votesDimity Holliday
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Dear Oscar,
1. your suggestion below only works for private conditions. It does not work for insured conditions.
2. the current functionality for insured conditions does not allow the user to attribute part payment to particular items. Which makes debt recovery frustrating as you don't know which items still require payment if the invoice is not paid in full