103 results found
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Having dates for when a clinician becomes inactive so their previous appointment schedules dont disappear from view.
Dates for when a clinician becomes inactive would be ideal so the clinician doesn't appear in future booking screens but will still have their appointment bookings from previous months appear when looking back through time.
At times we need to go back and look at appointment bookings when we have issues with ACC etc and its more difficult to do so when we cant see their appointment and who they saw on the main screen.
I know there are round about ways to see this info but it would be good to see an actual reflection of who was here…27 votesGensolve has completed development of your Feature Suggestion. You should be able to access this feature in your most recent GPM update.
As with most new features, there is always a period of improvement provided when first released and we are always working to ensure this new feature works smoothly and effectively for our clients.
Thank you for your submission. Remember you can always submit any other ideas you have and vote on other suggested features within the Features Suggestion portal.
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Birthday cake icon on appointment bookings
Birthday cake icon on appointment bookings as well or instead of it next to the client drop down box.
26 votesThe Birthday Cake icon now appears against the client’s name at the top of the client’s dropdown box/client header.
Gensolve Support team.
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25 votes
Thanks Lynne for explaining how to achieve this. This was an addition to a recent release and the documentation can be found here:
For NZ click here:
http://docs.gensolve.com/help/gpm_nz/desktop/Knowledge_Base/Appointments/How_to_Book_an_Appointment_Again.htm?rhsearch=book%20again&rhsyns=%20For Australia click here:
http://docs.gensolve.com/help/gpm_au/desktop/Knowledge_Base/Appointments/How_to_Book_an_Appointment_Again.htm?rhsearch=book%20again&rhsyns=%20 -
Ability to save Healthlink messages to clients Letters & Uploads
Ability to save HL messages to clients Letters & Uploads without having to save on computer and upload from there. Some people expect the HL msgs to show in the client letters and uploads.
25 votesGensolve has completed development of your Feature Suggestion. You should be able to access this feature in your most recent GPM update.
As with most new features, there is always a period of improvement provided when first released and we are always working to ensure this new feature works smoothly and effectively for our clients.
Thank you for your submission. Remember you can always submit any other ideas you have and vote on other suggested features within the Features Suggestion portal.
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Report to give re-booking numbers and %.
We should all be looking at this stat to know how staff are performing. No matter which professions are using the tool, re-booking rates are indicative of customer engagement and we need to be looking at this regularly. Good performance indicator.
24 votesGensolve has completed development of your Feature Suggestion. You should be able to access this feature in your most recent GPM update.
As with most new features, there is always a period of improvement provided when first released and we are always working to ensure this new feature works smoothly and effectively for our clients.
Thank you for your submission. Remember you can always submit any other ideas you have and vote on other suggested features within the Features Suggestion portal.
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Alert / Record of COVID Vaccination status
Can Gensolve recommend a way, or redesign a client file, to create alerts about a clients vaccination status.
We are looking to implement a policy that patients must be double vaccinated, or otherwise produce a negative covid test result from the last 72 hours.Our temporary solution is to choose a banner highlight for double vaccinated patients. However this then impacts on our use of banners for other reasons.
Alternative solutions could include:
1. having a check box in the Red Flags for double vaccine, that shows up on the client appointment as a red flag. Again, this dilutes the…22 votes -
Able to view All Contracts by Provider (not just lead provider)
In the 'All Contracts' screen, able to filter by provider not just lead provider. Often contracts are shared between a number of providers and there isn't a quick way of viewing all the contract clients you are involved in unless you are the lead provider. A drop down of provider name similar to lead provider that filtered any contract that you were listed as a provider for under providers/budgets would be really useful.
22 votesCompleted in version 6.3
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Ability to choose a 'highlight this client' colour
Ability to have a range of 'highlight this client' colours and clients can name the colours eg red=bad debtor, blue=deceased etc
22 votesRelease 5.1 (17/03/2016)
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Can emailing client window be minimised if interrupted
Please make email window able to be minimised if interrupted.
20 votesHi,
You can work on a second window while leaving your email window open. This will avoid missing information while doing something else in the app.
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Two phone contact fields when create new clients, so that mobile can be entered in that N window
When we click on “N”(create a new client) there is a space there to put in the client’s phone number. We see a lot of young people here (ear nurse clients) that don’t have a home number so they only give us their mobile number. This means that when you click on a person’s Contact Details tab, their mobile number comes up in the top box which is “Phone”and not in the bit that says Mobile. Is it possible for you to add “mobile” in the area where you first put in the new client’s details?
20 votesTo be released on Feb 7 2016
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Be able to drop out of boxes to do other functions
When, for example, sending an email on gensolve you are currently unable to go back to the main appointment screen without exiting out of the box, This can be frustrating when doing tasks and then having a client come in to make an appointment.
19 votesThis suggestion has already been included in version 6.1.
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19 votes
Gensolve has completed development of your Feature Suggestion. You should be able to access this feature in your most recent GPM update.
As with most new features, there is always a period of improvement provided when first released and we are always working to ensure this new feature works smoothly and effectively for our clients.
Thank you for your submission. Remember you can always submit any other ideas you have and vote on other suggested features within the Features Suggestion portal.
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Show attachment names in events for outgoing emails
Currently only the text of the outgoing email shows in the events. Would be good if the name/s of attachments could show to confirm that reports were sent with the original email.
Event should also show the name of who the email was sent to.16 votesThis has now been completed and released in version 7.2.
Thank you for you comments and suggestions, which really help us to improve the product in a way that is important to you.
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Moving appointments following sent SMS
When changing patient appointments, following their SMS being sent, currently if you click move then they do not receive an SMS for their new appointment. Currently we have been advised to cancel the current appointment and create a new one so that they receive a new SMS. However, when we run our monthly reports, this shows as having a large amount of canceled appointments, which is an incorrect figure. It would be great if an SMS was sent for any appointment booked in, even if it has been moved.
16 votesThanks for pointing this out. This issue was resolved in a recent release.
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Allow "Book again" ( the number of weeks) to be customised. And multiple options. Eg for us Podiatrists 6 weeks 8 weeks, 10 weeks
In appointments
Right clicking and selecting Book again - Next week or Book again Two weeks,
I would like to be able to customise this and make it the number weeks relevant to my patients. We almost never book again for one or two weeks and have to count out 6 8 or 10 weeks every time.16 votesTo be released on Feb 7 2016
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Add tick icon to body chart
Physiotherapists would normally note that joints or body areas are clear of symptoms by ticking them. See attached file. It would be great if Gensolve had a TICK icon so we could more easily tick areas instead of trying to draw them on.
15 votesTo be released on Feb 7 2016
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15 votes
To be released on Feb 7 2016
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14 votes
To be released on Feb 7 2016
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Recurring Patient Appointment
We are able to have recurring Clinician Appointments, but we really need to be able to book recurring patient appointments - eg Physio Appointments. As this is not currently a feature, we are manually booking the appointments and for our clinic, this sometimes requires an appointment every day of the month so this process can take hours and hours of administration time. The ability to simply enter a recurrence would completely remove this administrative overhead.
13 votesThis feature has been implemented in the May 2016 5.2 release
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Tracking Appointments Used
We are having trouble staying on top of the approved number of treatments for our insured patients.
We enter the pre-approved number of appointments into the appointments allowed field before the first appointment, and then find it hard to keep a regular check on the tally for all of our patients.
Is it possible for the appointments used field to continue to track, even after the appointments allowed total has been reached?
Maybe there could be a field to show the difference
ie: Appointments allowed 5 Prior 0 Used 7 (-2) ?Also, We need to run a report that…
12 votesTo be released on Feb 7 2016
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