7 results found
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Medicare failed transactions delete option
We used to be able to delete a Medicare transaction from the reconciliation list if it did not go through. Now it ends up in the list and we have to reprocess the medicare payment manually as it is already in the reconciliations, listed as paid and can't be deleted. OR I have to reconcile it, go the the takings history and delete it from there. This is a longer process and more room for error. Bring back the delete option in the reconciliation list please.
2 votes -
to do list
new to do list item
-"action to" defaults to yourself, rather than to nobody1 voteThis is an existing feature/check box under the Other Settings tab per System User whereby when creating a new event action, the Event defaults to yourself.
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event default sending to...
when creating an event, the default in to the drop down menu to action to is 'nobody'.
if you forget to change this and press send the message is 'lost' (granted it can be found through other means but this is time consuming).
if default was 'yourself' then at least the person who created the event can re-capture the message and action to the correct location.1 vote -
Healthlink EDI for individual referrers
To have the healthlink EDI available for individual referrers as well as clinics as we have specialists that are not affiliated with a particular clinic even though they may work out of that clinics rooms and have their own healthlink EDI
1 voteThanks for sending through your suggestion.
When applying an EDI under Front Office>Referrers, there is the option to use the ‘Clinic’ EDI or the ‘Referrer’ EDI.
If you have any questions around this area, please submit a ticket to our Support team, or email support@gensolve.com
Regards
Nikki
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Add Dietitian as a Main Provider Type
We are a multidisciplinary practice which includes physio, ep, S&C, psychology & dietitians.
All are included as a provider type except dietitian.
Please add this as a provider type.
1 vote -
Dietetic initial appointments to default to 40mins so it does not have to be changed manually each time
At present out initial Dietetic service code is set to 40mins but does not default to that when making appointment. It has to be changed manually every time which can lead to errors
1 vote -
Medicare symbol to be more obvious after claiming
Could the Medicare Symbol be displayed on the appointment slot in a more consistent way?
Maybe straight down the most right hand side?
And stand out more somehow. Brighter colour maybe?
The dollar signs are so easy to see but Medicare isnt.Basically so its easier to see who has been missed being submitted
1 voteHi, Thanks for the feedback. We have used the Medicare symbol and made it the same size as the other icons that appear.
We would like to know what you would like to see in its place.
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