1298 results found
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Audio Alert (ping) for Patient Arrival
My old PMS had an audio ping when a patient was arrived by the front desk. I find this useful, if not essential to keeping myself from goingover with patients.
Please look into adding the audio alert as a feature in GPM for patient arrivals
44 votes -
Ability to create Quotes.
Ability to create Quotes.
38 votes -
Would be great to have the option to book a family member on the online booking function
When completing the online form have two options to tick: -
Is this appointment for yourself or
Is this appointment for a family memberAnd then the ability to add the family members details
35 votes -
be warned when a booking time/day is already being edited by another user at the same time
be warned that the time and day with particular clinician is already being booked by another user - ie when you have more than one receptionist or the clinician themselves are rebooking but the space has already been opened to book client in - the warning would not let you go ahead with booking or it would say "this time is being edited by another user" - so no double bookings or having to ring one of the clients back to change due to double up.
35 votes -
Equipment Loan/Hire list- similar to Waiting list
A Loan Equipment List that ideally would look similar to the waiting list feature, that would have client's name;
the equipment they have borrowed or hired;
(with a date, and possibly expected time on loan);
and then be able to delete it on the return of the equipment.
Thanks33 votes -
Gender
Hi, We are updating out initial client forms to become more gender/sex equal. Our physiotherapist has recently complete PD which involved units around this. They're suggest having the following options when collecting patient information
Gender: M (male), F (female) and X (intersex/interdeterminate).
Sex: M (male), F (female) and X (unspecified).At the moment when you create a new patient you can only select M or F and you must select at least one or the file won't save.
I have uploaded a snippet of the APA PD document for reference.
32 votes -
Allow for different Site Email Addresses to be used instead of just one on Web Config
Instead of only being able to enter one email address on the Web Config for the Web Portal Email, allow for the email addresses set under Sites to be pulled through
32 votes -
Treatment Date needs to appear on Receipts
Date of Treatment to be the item date on receipts, not the date of invoice. We have weekly complaints from our patients and/or their health-funds as we do require the actual treatment details in the receipt, not the invoice details, as our patients take this receipt to their health-fund to claim their rebate. The health-fund needs to have a record of the actual treatment date to process the claim. Most of the health-funds won’t pay against an invoice, it has to be the receipt of payment. Most patients don’t keep the invoice we send them once they make payment, they…
30 votesThanks for the suggestion. We will be working on this option for the next update.
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Clients able to self 'arrive' themselves via a tablet or similar in waiting room
Clients able to register that they have arrived at the clinic for an appointment so doesn't need to be done by admin.
29 votes -
Online Booking page - Make Initial or Followup option more predominant
The option of searching for an initial or follow up appointment on the online booking portal needs to be more predominant when searching for an appointment, as most don't even notice it.
Maybe in the initial search bar "Find an available..." it could include initial or follow up
26 votes -
Child alert
Have a symbol or something come up automatically for under 18 patients that you can see across the top of the front screen so you don't ring and ask to speak to a six year old.
25 votes -
Total revenue per employee including products
There is a revenue per clinican function in the analytics, there is also a separate function of products sold (by clinician/product). Would it be possible to combine these two functions to develop a true picture of revenue generated by that employee, and better still, to divide this by the numbers of appt's- so the analysis can develop a true picture of revenue generated per appt.
In podiatry for example, some clinicians are stronger in product sales (eg. orthotics), which generate more follow ups (lesser fees per appt), but higher product sales, resulting in higher total fees per patient, but lower…
25 votes -
Signature Template on Healthlink messages going out.
To have your signature template come up automatically like when you email something would be great. Also to have a message template like the email templates eg. for Appointment slip would be great and save a lot of typing time.
24 votes -
highlighted clients - to show through in contracts area
We have set up some highlights on clients for particular things – like vulnerable client / risky client / deceased. However, when operating in the contract area, there’s no highlighting that shows up, most of the time we operate out of the contract area, as we bill thorugh ACC contracts, so we might not ever notice the highlighting – is there a way we can have this highlighting come through into the contracts area please.
23 votes -
Make email templates available in the contract area
We'd like to be able to add email templates into the contract area, and also have more 'available tags' such as the contract type, the CM’s first name, the lead provider’s first and surname, the lead provider’s phone number and email address. The most common place we'll email from would be to the CM (so the envelope beside the CM's email address) and from the letter and uploads tab.
23 votes -
Excel templates for costings
We use a number of Word templates and upload them into Gensolve - adding in the merge fields we need, this is a really handy feature. We would like to be able to do the same with excel workbooks, as we have costing forms that are in excel (necessarily, because they have formulas, so we can't use Word) that we would like to upload to Gensolve and then have the ability to merge with our client / contract information.
23 votes -
Email confirmed tick box
Can we please have a tick box next to the client's email address field so that we can record that a client's email address is confirmed? Currently we send an email to clients, that they need to reply to before we can send any confidential information. A tick box would mean that the confirmation email only needs to be sent once.
22 votes -
Show only completed appointments - invoice client
Can we have a check box option when invoicing clients to only display 'completed' appointments in the outstanding items shown, instead of all future appointments on display and having to click the red X on every future appointment.
22 votes -
Be able to to configure the Clinicians list on online booking - choose the order staff come up in.
Simply order the clinicans on online booking when looking at the location as a whole. i.e. currently it is Sam, James then Julie and i want it to show as James, Julie and then Sam last.
22 votes -
Have the clients Physitrack or Physiotec program download into the notes section for easy viewing.
It would be great if any exercise program generated for a client could then be inserted into the exercises field for easy recall/ viewing.
Either a link to the exercise program in Physitrack or Physiotec or a screen shot of it or something.
22 votes
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